Industrial-Sized Deals Shop all Back to School Shop Men's Hightops Learn more nav_sap_SWP_6M_fly_beacon David Ramirez $5 Off Fire TV Stick Labor Day Sale in Wine Shop Popular Services TransparentGGWin TransparentGGWin TransparentGGWin  Amazon Echo Starting at $99 Kindle Voyage Nintendo Digital Games Shop Back to School with Amazon Back to School with Amazon Outdoor Recreation Deal of the Day
Customer Discussions > Kindle forum

kindle fire just died?

Sort: Oldest first | Newest first
Showing 1-9 of 9 posts in this discussion
Initial post: Mar 5, 2012 10:08:16 AM PST
tony99 says:
My Kindle Fire was working fine until this weekend, then it just died??? Does it need a new battery? Who do I contact? When connected to an electric outlet, the orange light does not come on?

Posted on Mar 5, 2012 10:19:33 AM PST
J.L.B. says:
click contact us and select the call me option. They will call almost immediately.

Posted on Mar 5, 2012 10:41:54 AM PST
Make sure it's charged then try a hard reset. Hold the power button down for twenty seconds. Then try restarting the kindle. If that doesn't work call Amazon CS.

I once had my fire just die on me. Didn't respond at all. But once I did the restart it came right back to life just fine.

Posted on Mar 5, 2012 11:04:13 AM PST
Sheri says:
There seem to be some problems, but customer service is great. I am on mt 2nd fire. Part of my screen went goofy, then screen totally black several days later. The replacement works fine. Call customer support.

In reply to an earlier post on Apr 18, 2012 11:41:54 AM PDT
Last edited by the author on Apr 18, 2012 11:43:06 AM PDT
R. Lopez says:
This worked (hard 20 second power reset) Thank you!

Posted on Apr 29, 2012 1:33:58 PM PDT
funkrissy says:
Held power button for the 20 seconds and this worked. Love my Fire and didn't want it to die!

In reply to an earlier post on Feb 28, 2013 3:09:03 PM PST
Thanks so much! I thought my Kindle had died as well, read your tip--and it worked!

In reply to an earlier post on Nov 9, 2014 1:10:26 PM PST
Thank you!! Mine wouldn't start today and tried your tip! It worked!!

In reply to an earlier post on Jun 5, 2015 7:59:41 PM PDT
Thanks, that worked!
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in

Recent discussions in the Kindle forum

Discussion Replies Latest Post
News: Software Update for Kindle Voyage, Kindle Paperwhite, and Kindle
0 22 days ago
Amazon Introduces New Kindle Paperwhite: The Most Popular Kindle, Now Even Better
0 Jun 18, 2015
Welcome to the Kindle Discussion Forum - A Congregation of Kindle Enthusiasts
0 Mar 20, 2015
Freebie Books - Links Only - No Self Promotion IV 3833 1 minute ago
Welcome To The Quirky Zoo! Home To Many Exotic and Everyday Creatures Including a Platypus! 7852 6 minutes ago
Kindle sales not for international customers? 0 35 minutes ago
Kindle Keyboard will not register? 13 35 minutes ago
Kindle Fire Dictionary ? 63 59 minutes ago
FREE Books & Chat - September 2015 127 1 hour ago
Page Numbers vs. Locations = Decision to Buy Kindle or Not 1376 1 hour ago
how can I keep a notebook on my kindle PW ? 20 1 hour ago
Amazon Echo 6764 1 hour ago

This discussion

Discussion in:  Kindle forum
Participants:  9
Total posts:  9
Initial post:  Mar 5, 2012
Latest post:  Jun 5, 2015

New! Receive e-mail when new posts are made.
Tracked by 1 customer

Search Customer Discussions