Customer Discussions > Kindle forum

Why is it so hard to log out of Amazon?


Sort: Oldest first | Newest first
Showing 1-25 of 60 posts in this discussion
Initial post: Dec 26, 2012 10:54:10 AM PST
J. Zadiraka says:
Most all sites I've ever visited had the Log Out option available at the top of the main page if not every single page for customer convenience.

(no other forums easily found, no feedback option.....)

In reply to an earlier post on Dec 26, 2012 10:55:44 AM PST
Cassie Anne says:
Mouse over "Your Account" on the top right-ish side of every page. Select "Not (Name)? Sign Out".

Problem solved.

Posted on Feb 18, 2013 1:23:19 PM PST
Fine Works says:
When I want to log out of amazon, I shouldn't be forced to click something that says "not ... (my name), log out" I guess amazon would rather I never log out so I'll keep 'shopping'. Gratuitous. Yes, I want to log out, and no it's NOT someone else!! Why would someone have to click something that says "oh you aren't (insert my name)"?? That would mean they're logged into someone else's account!! That would mean Amazon has bad site security, and that a hacker has my account! So, essentially, amazon's planning to be 'polite' to a hacker to welcome them to "log-out" since they're not me! LOL, gimmie a break. It's like having a sign in your hallway saying, "oh, you don't live here? and the owners aren't home? Please exist the house through the front door!" Just let me log out. Gratuitous methods don't increase sales.

In reply to an earlier post on Feb 18, 2013 1:24:51 PM PST
Cassie Anne says:
You log out by click "Not (my name). It's no big deal. No need to get all upset about it. Sheesh!

In reply to an earlier post on Feb 18, 2013 1:25:09 PM PST
Are you going to find old threads, and keep bumping them, with this silly complaint?

Posted on Feb 18, 2013 1:25:34 PM PST
J. Donahue says:
Is there some reason why we had to read this twice?

In reply to an earlier post on Feb 18, 2013 1:27:36 PM PST
J. Donahue says:
Still a 6 out of 10.

In reply to an earlier post on Feb 18, 2013 1:33:12 PM PST
Covers are rarely as good as the original.

In reply to an earlier post on Feb 28, 2013 7:07:08 AM PST
Kamesan says:
The "Not (Name)? Sign Out" is not always there. The best way for me is to click on "help" at the top & once on that screen it will show "Hello [Your name], Sign Out" on the right.

In reply to an earlier post on Feb 28, 2013 11:01:49 AM PST
It depends on what browser you're using at the time. I can't explain why, but there it is.

In reply to an earlier post on Apr 16, 2013 9:52:20 PM PDT
what ever! says:
i fully agree -- it seems incredibly asa9 that, after having legitimately logged in, and placed an order, that the only way to log off is to falsely answer a question which in effect says that the person who just logged in to my account and placed an order is not me ... i have just spent 15 minutes on google trying to find out how one who is legitimately logged in to Amazon can log off without falsifying them selves -- and i have sent an email to Amazon to let them know *just* how much i appreciated going thru that little exercise -- at this time of night -- no wonder Americans are so sleep deprived -- it appears that only people who are not the rightful owners of an Amazon account can sign off of the account that they are wrongfully logged in to --

Posted on Apr 16, 2013 9:54:28 PM PDT
Last edited by the author on Apr 16, 2013 9:55:47 PM PDT
what ever! says:
.. but i suppose even idiots need jobs ... great match -- this one ..

this question (Why is it so hard to log out of Amazon?) should never have had to be asked ... ever !

Posted on May 13, 2013 7:26:27 AM PDT
When I hover over My Account while on my iPad, I don't get the sign out option - only when I'm on my laptop. I get Open in New Tab, Open in Incognito Tab, and Copy URL. That's it. I've tried hovering over Settings, My Account, My Prime, etc - I get the same options. Help. I need to sign out of this account and into another. I've tried both in Safari and Chrome to no avail.

In reply to an earlier post on May 13, 2013 8:06:59 AM PDT
Cassie Anne says:
In Safari, tap where it says "Hello Your Name" - upper center-right. Then select "Not Your Name? Sign Out"

This will sign you out of Amazon on your browser. It will not sign you out of the Kindle app on your iPad.

In reply to an earlier post on Jun 29, 2013 9:30:51 AM PDT
Last edited by the author on Jun 29, 2013 9:33:29 AM PDT
I for one fully agree. This is at best bad design and at worst another greedy corproration stomping on the customer in their mad greedy push for profits. With all the hidden trackers deluging us internet users, I wouldn't be surprised if this "confusion" about how to log out doesn't leave you exposed to Amazon's own secret spies. These companies all sell each other information about you, the "customer" (i.e. stupid milk cow).

I recommend Firefox with Ghostery, AdBlockPlus and NoScript add-ins to put a stop to 99% of this sort of trickery.
ah but sigh, there's still the NSA....

Posted on Jun 29, 2013 9:32:07 AM PDT
Just Peachy says:
Aluminum Foil Deflector Beanie: Practical Mind Control Protection for Paranoids

In reply to an earlier post on Jun 29, 2013 9:35:23 AM PDT
Common Sense Vitamin Supplements: Guaranteed to Remove Your Annoying Critical Thinking Skills

In reply to an earlier post on Jun 29, 2013 9:37:02 AM PDT
Last edited by the author on Jun 29, 2013 9:37:13 AM PDT
R. D. Clark says:
I recommend a cave in Patagonia.

In reply to an earlier post on Jun 29, 2013 10:08:38 AM PDT
Just Peachy says:
Perhaps you should quit taking those supplements.

Posted on Aug 5, 2013 1:11:28 PM PDT
Yes i find this to be a real pain in the A>> just put a sign out button.

In reply to an earlier post on Aug 5, 2013 1:17:03 PM PDT
Last edited by the author on Aug 5, 2013 1:20:53 PM PDT
Cassie Anne says:
You mouse over a nav bar. Then you click Sign Out. Hardly onerous.

ETA missing letter.

In reply to an earlier post on Aug 5, 2013 1:18:57 PM PDT
J. Donahue says:
Oh Please!

What, are you afraid of getting a cramp in your clicking finger?

Posted on Aug 5, 2013 1:24:04 PM PDT
Well, I have to agree on this one. On my home computer, it is no problem because I am the only one who uses it (and my wireless router is password protected), so it doesn't matter. But on my work computer it was a hassle--if I forgot to log out of Amazon (which I frequently went to in order to purchase books for the library which I was later reimbursed for), the next person who went to Amazon on that computer would find themselves "logged in" as me. Fortunately, my co-workers were all honest, but if they hadn't been, they could have bought things using my account. A simple "sign out" or "log off" button would be far better than the "not ___?" currently used.

In reply to an earlier post on Aug 5, 2013 1:29:00 PM PDT
Cassie Anne says:
>>>A simple "sign out" or "log off" button would be far better than the "not ___?" currently used.

Why? I don't see that as being different. Having different text for the sign out button won't make you (universal you) more likely to remember to sign out.

Posted on Aug 5, 2013 4:01:51 PM PDT
Hilary says:
It's amazing what people will find to whine about.
‹ Previous 1 2 3 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

 

This discussion

Discussion in:  Kindle forum
Participants:  37
Total posts:  60
Initial post:  Dec 26, 2012
Latest post:  11 days ago

New! Receive e-mail when new posts are made.
Tracked by 2 customers

Search Customer Discussions