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Customer Discussions > Kindle forum

Kindle issues, help!

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Showing 1-6 of 6 posts in this discussion
Initial post: Dec 11, 2013 3:20:46 PM PST
Cindykay says:
I love my Kindle Fire but it can't be used outside so 6 mos ago I bought the small Kindle. I love it but it's been acting funny. At first I thought it was updating itself but it can't be updating several times a day can it? It cuts itself off, looks like its rebooting itself and turns off, then I turn it back on and it's several pages behind where I've read. Is anyone else having this issue?

In reply to an earlier post on Dec 11, 2013 4:12:09 PM PST
Artist says:
Sounds like you should contact customer service for a replacement, or at least some assistance.

In reply to an earlier post on Dec 11, 2013 4:31:09 PM PST
Have you done a re-boot? Be sure it's charged, then remove the charging cord. Press the power switch in and hold it for 30 seconds (time it). Release it and leave it alone for a few minutes.

If that doesn't resolve it, it's time to call Customer Service.

Posted on Dec 11, 2013 4:43:58 PM PST
Sherbear2eq says:
I have a Kindle fire, and a Samsung tablet and my tablet broke so I tried to put my Words with Friends on my Kindle and I installed it but it won't reload my friends I was playing with because it says when I installed u already have this. I never had this happen before when switching over. If anyone understands what I just said and can help me I would appreciate it.

Posted on Dec 12, 2013 7:28:28 AM PST
Cindykay says:
Thank you, I haven't tried to re-boot it.

In reply to an earlier post on Dec 12, 2013 7:32:47 AM PST
Lots of people have been having trouble with WWF the last few days; the developer doesn't seem to be interesting in debugging it. There are no answers, yet.
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Discussion in:  Kindle forum
Participants:  5
Total posts:  6
Initial post:  Dec 11, 2013
Latest post:  Dec 12, 2013

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