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Customer Discussions > Kindle forum

Kindle Paperwhite will not charge

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Showing 1-5 of 5 posts in this discussion
Initial post: Oct 17, 2013 11:53:21 AM PDT
My Paperwhite does not always sense that the cord is plugged in to the connector. I plug the Kindle in to charge and no Charging screen appears--the Kindle just remains on the page of the book I'm reading. If I wiggle the cord, the Kindle will sense the connection for a few seconds, but then loses it again. I've seen posts about a loose connector on the Kindle Fire, but not on the Paperwhite. Is this something that needs to be repaired?

In reply to an earlier post on Oct 17, 2013 11:55:43 AM PDT
Just Peachy says:
Try using a different cord.
Sometimes cords go bad.

Posted on Jan 6, 2014 2:52:55 PM PST
HEY says:
my kindle paperwhite will not charge i have tried a new cord and restarting it. What should i do?

In reply to an earlier post on Jan 6, 2014 3:01:03 PM PST
Artist says:
Contact customer service for assistance.

Posted on Jan 6, 2014 3:46:35 PM PST
HEY says:
I tried what they said to do for kindle fire hold the button for 30 seconds that worked so if anyone else has that problem try that!
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Discussion in:  Kindle forum
Participants:  4
Total posts:  5
Initial post:  Oct 17, 2013
Latest post:  Jan 6, 2014

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