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Need actual kindle support


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Showing 1-7 of 7 posts in this discussion
Initial post: Mar 27, 2014 7:34:51 PM PDT
JS123 says:
Hi,
I'm feeling incredibly frustrated. I am supposed to be doing a book review but can't seem to get the book downloaded onto my kindle - actually, I have 2 kindles - nor is it showing up in my cloud. I log in to my amazon account to discover that miraculously, neither of my kindles is showing up now; only my cloud. I'd love to be able to either chat with or call and speak with someone over the phone, as I am assuming that amazon has a support line; however, I end up in a terminal loop every time I try to get kindle help. Any ideas, suggestions, etc., would be very much appreciated.
Thanks!

In reply to an earlier post on Mar 27, 2014 7:45:03 PM PDT
Click Help at top of page, then Contact Us button on right.
Enter issue and use phone option.
They will call you instantly

In reply to an earlier post on Mar 27, 2014 8:01:24 PM PDT
JS123 says:
Thank you for your help, nospin. That's exactly what I was looking for. :)

In reply to an earlier post on Mar 27, 2014 8:19:10 PM PDT
You are welcome.

In reply to an earlier post on Mar 28, 2014 5:12:17 AM PDT
If you google the words, "Kindle Customer Service 800", you'll find the phone number, as well.

In reply to an earlier post on Mar 28, 2014 7:27:35 AM PDT
But google often times leads people to some non-Amazon support that charges.

In reply to an earlier post on Mar 28, 2014 7:32:51 AM PDT
Last edited by the author on Mar 28, 2014 7:34:26 AM PDT
It's *possible*, but when I do it, even changing up the wording, at least the first 5 or 6 hits are always correct.

ETA: Assuming people are smart enough NOT to click on the "paid ad" ones. Which may be ascribing too much to too many, I realize.
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This discussion

Discussion in:  Kindle forum
Participants:  4
Total posts:  7
Initial post:  Mar 27, 2014
Latest post:  Mar 28, 2014

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