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Should I reset my factory defaults?

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Showing 1-2 of 2 posts in this discussion
Initial post: Jun 27, 2013 4:58:02 PM PDT
I've been told to do so because My kindle fire HD was working fine but all the sudden things stopped loading. For example, I tried to play music but it got stuck on a black screen and eventually said unresponsive. Instagram, it will load the homepage but when i attempt to make a post it gets stuck on a white screen. When I try to google something on my kindle the keyboard won't show up. I did a hard reset but that did nothing really. It helped it for a few minutes (returned the keyboard) but now is doing nothing. What do I do?? The date and time are correct ... but I downloaded alot of music from tubemate. will that stay

In reply to an earlier post on Jun 27, 2013 5:03:09 PM PDT
Everything will be gone (except software updates) when you do a factory reset. You can off load the music to your computer before you do the reset to put back on the Fire later.
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Discussion in:  Kindle forum
Participants:  2
Total posts:  2
Initial post:  Jun 27, 2013
Latest post:  Jun 27, 2013

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