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Got a weird email, says it's from Amazon

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Showing 1-25 of 34 posts in this discussion
Initial post: Nov 19, 2010 8:09:11 AM PST
I just received an very strange email. I have not cancelled an order from Amazon. In the email I got, the Order # part is hyperlinked and it wants me to sign in to my Amazon account. I did not do this. I opened another screen and logged in to my Amazon account from there. My Account does not show an order placed on November 17. This must be some kind of scam. Just wanted to warn others. Here's what the email said:

Dear Customer,

Your order has been succesfully cancelled. For your
reference, here's a summary of your order:

You just cancelled order #526-6855528-7758496 placed on
November 17, 2010.



Order #526-6855528-7758496 details

Sold by: LLC

Posted on Nov 19, 2010 8:13:37 AM PST
Check with customer service. I got one of those emails a year or so ago and sent the info to CS. I don't think this is a valid email. It certainly won't hurt to check.

Posted on Nov 19, 2010 8:16:07 AM PST
Don't follow links on that email. Evidently, it's a virus that destroyed your hard drive.

Edward C. Patterson

Posted on Nov 19, 2010 8:16:57 AM PST
Alyson D says:
For some reason, we were getting a lot of those at work. They were eventually able to get our spam/virus filters to block them. They are not actually from Amazon.

Posted on Nov 19, 2010 10:07:39 AM PST
Thanks for posting the warning. A lot of people don't realize that people send out these scams all the time to get your info. Every year I get a few that say they're from my bank and I need to update my personal info with them or that there was some problem with my account and I need to go to the link to fix it..

Usually it's pretty easy to tell by just hovering your mouse pointer over the link without clicking on it. You'll see that the URL that displays is not the official domain. That's a HUGE RED FLAG to not click.

In reply to an earlier post on Nov 19, 2010 10:13:58 AM PST
AnnieB says:
Thanks! :)

In reply to an earlier post on Nov 19, 2010 10:22:30 AM PST
I've gotten several of those lately. The funny part is they have all been "from banks" in which I have never had accounts.

I look for the banks' real sites and forward the e-mails to them.

Posted on Nov 19, 2010 10:42:33 AM PST
Last edited by the author on Nov 19, 2010 10:43:01 AM PST
Farmwife says:
I got one of those a few days ago. It was in my spam filter. I knew it couldn't be real because I have a different email address for my amazon account. (besides the fact that I hadn't cancelled any orders).

Posted on Nov 19, 2010 11:45:54 AM PST
Bubba says:
Sending spam in an attempt to get people to log into a bogus web site is called "phishing". As in they are phishing for ids and passwords.

Posted on Nov 19, 2010 11:59:21 AM PST
You're supposed to forward them to Amazon. Well, I mean, not *supposed* to, but they ask you to.

Posted on Nov 19, 2010 12:34:36 PM PST
Last edited by the author on Nov 19, 2010 12:35:04 PM PST
Fuzzy says:
From the day I got my Kindle I started getting spam from senders pretending to be Amazon, B&N and Sony. They fire my spyware right up. Loaded with virus. Do not open any them if you don't know exactly what it is about. I get at least a dozen a week. PITA!

In reply to an earlier post on Nov 19, 2010 12:41:56 PM PST
Dragi Raos says:
Yup, that phishing mail is rather popular recently. Gmail correctly throws it in spam and puts large red "phishing" warning on it, other spam filters have mixed results with it.

Look at the message source. You will see the links lead to some obscure location, not Amazon.

Posted on Nov 19, 2010 1:00:09 PM PST
Allison says:
Go to your orders (start at Amazon, not in your email)

At the top of the page, click "Your Account", then over to the left under Order History is "View Your Digital Orders".

You can look there, to see if there actually *is* any order like that on your account. If not, it's probably phishing. If it is there, and you didn't know it, you really need to talk to CS, to see how it got there.

In reply to an earlier post on Nov 19, 2010 1:12:32 PM PST
Thanks everyone for the info. Allison, yes I did log in to my Amazon account and checked everything. It's all good, there was no order there that I wasn't aware of.

I don't understand why people spend their time and talents trying to screw some innocent person.

In reply to an earlier post on Nov 19, 2010 1:24:49 PM PST
Allison says:
Because they get a good enough payout by doing so, at least some times.

I'm glad they didn't get their payout from you!

In reply to an earlier post on Nov 19, 2010 3:25:18 PM PST
Phishing......... I got the [exact] same message today.........

Posted on Nov 19, 2010 3:59:22 PM PST
Jill Angus says:
This is important. Bump

Posted on Nov 19, 2010 4:11:28 PM PST
I also got the email! and I clicked on the number unfortunately.

In reply to an earlier post on Nov 19, 2010 5:25:32 PM PST
Kathleen, what happened when you clicked on the number?

Posted on Nov 19, 2010 5:58:57 PM PST
Paula says:
Thanks for the warning. I haven't gotten one, but I'll be on the lookout.

Posted on Nov 19, 2010 6:11:14 PM PST
Petrichor says:
I received one of these- gmail put it straight to spam. I thought the number link was odd- it didn't look like the other codes that usually pop up in my orders.
Hopefully a warning can be kept at the top of these forums!

In reply to an earlier post on Nov 19, 2010 6:39:21 PM PST
I got the same e-mail. It has to be a scam. Don't open anything in the body of the e-mail.

Posted on Nov 20, 2010 3:38:45 AM PST
For those who panic because they might have clicked on the link in this type of email, don't worry. As Bubba said they are phishing, meaning fishing for your account and password info. Clicking on the link and being taken to their fake webpage usually isn't a problem. The problem is if you enter your password (and/or other info) on their fake website. As soon as you enter that data then they have it.

Another way, other than paying attention to URLs, to protect yourself is never log in to a site that is linked via email. So if you get an email purporting to be from Chase saying there's an account issue, don't go to the link. Go to the Chase site via your browser just like you normally would and log in there through their security measures. Then you can safely check things to make sure your account is in order.

One thing that Bank of America has for their online banking service that I think is a great extra measure of protection, is a graphic and saying or motto that you choose when you're setting up your online banking. They have a catalog of graphics to pick from and then you type in whatever you want as your saying. Any time you go to log into their website your pic and saying pop up and you have to click to say "yep, that's mine" first before you get to the part to enter your password. No phishing scam is ever going to be able to display that for you, so even if their website is designed to look exactly like the real site, they can't fool you.

Posted on Nov 20, 2010 6:14:22 AM PST
There are no legit businesses or banks etc. who will send out emails such as that one. Never click a link within an email unless you are expecting one because you just registered and need to validate something. Even those you need to check the url before clicking.

Posted on May 7, 2012 10:58:47 AM PDT
i realize that this thread is almot two years old, but i just received one of these emails about five minutes after making a purchase on amazon. how would some third party know that i had placed an order unless amazon is giving that information to someone else? it seems a little odd to me that the order number that it said was cancelled was not an order number i have ever had, but still the fact that they knew that i had even made a purchase is very off-putting. someone please let me know how they could get this information. thanks a ton!
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Discussion in:  Kindle forum
Participants:  28
Total posts:  34
Initial post:  Nov 19, 2010
Latest post:  May 11, 2012

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