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Customer Discussions > Kindle forum

Sending books via email doesn't work.

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Showing 1-9 of 9 posts in this discussion
Initial post: Jul 28, 2014 3:40:45 AM PDT
For last month my Kindle doesn't receives books form designated email (
I think this happened after release of new "Manage Your Content and Devices" page.
I have used already "Reset to Factory Defaults" function, but it still doesn't work. Any body have idea what is wrong?

Posted on Jul 28, 2014 3:55:10 AM PDT
is the email you are sending it from on the approved list?

Posted on Jul 28, 2014 4:13:59 AM PDT
What are you sending? This is intended for personal documents, it doesn't work for purchased Kindle books.

Posted on Jul 28, 2014 4:20:04 AM PDT
are they in a kindle-compatible format?

Posted on Jul 28, 2014 4:44:00 AM PDT
Last edited by the author on Jul 28, 2014 4:56:29 AM PDT
Well, You are right. I forgot to add my new email address on the approved list. Shame on me.

But a problem still exist, many other than Amazon bookstores offers ebooks with function "send to Kindle".
It doesn't work either, month ago there wasn't any problem. I'm using old email address in that bookstore, so it should work.

Edit. Of course all of this ebooks are in Kindle file format.

Posted on Jul 28, 2014 5:06:07 AM PDT
Marek - with the bookstores that offer send to kindle, you can do a blanket approval

it should look like @(bookseller).com - and that will let any email with that extension send to your kindle

In reply to an earlier post on Jul 28, 2014 5:15:13 AM PDT
It's working now! Thank You for your help :-)

About month of so something like this wasn't necessary, shame that non company (Amazon or my ebookstore) send any notification about it.

In reply to an earlier post on Jul 28, 2014 5:33:57 AM PDT
its always been necessary...I've had to do it since websites started doing the direct send option

In reply to an earlier post on Jul 28, 2014 5:37:02 AM PDT
That's strange, than why it worked month ago?

Doesn't matter now, thanks again for help :-)
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Discussion in:  Kindle forum
Participants:  4
Total posts:  9
Initial post:  Jul 28, 2014
Latest post:  Jul 28, 2014

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