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How to empty email trash on HDX

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Showing 1-25 of 25 posts in this discussion
Initial post: Dec 10, 2013 5:35:13 AM PST
I just upgraded from a Kindle Fire 1st gen. to HDX 7". How do you empty the trash folder on email accounts?

In the old Kindle you could empty the email trash with a single tap - from the folders view of the email account. Is there a one-touch way to do it on the HDX or do I need to delete them one by one from trash?

Posted on Jan 1, 2014 5:50:05 AM PST
hilldoc says:
I too have the same question about emptying trash on that device.

In reply to an earlier post on Jan 7, 2014 12:23:56 PM PST
Janice Hill says:
Did you ever find out the answer? I have the same issue.

Posted on Jan 21, 2014 3:10:55 AM PST
d.kay says:
I would like the answer as well.

Posted on Jan 21, 2014 9:25:44 AM PST
B. Gonzalez says:
Previous post from Betty Boop:

Posted on Mar 25, 2014 11:39:53 AM PDT
Jim M says:
Has anyone found a way to do this? Deleting the trash emails one by one is ridiculous.

Posted on Mar 25, 2014 12:53:59 PM PDT
Last edited by the author on Mar 31, 2014 10:05:29 AM PDT
PS56k says:
I believe the underlying Android email client/app Operating System
changed from the easy "empty trash" method.... to the one at a time.

I was running Android 2.3.7 [Gingerbread] and it worked that way.
Now I am running Android 4.1 [Jelly Bean] and that "empty" option is no longer implemented.

Posted on Mar 25, 2014 6:52:43 PM PDT
Go to app store and get "clean master". I believe it's free. I run it about every other day, and it gets all the trashed mail and other junk. Works quickly and easily.

Posted on Mar 31, 2014 6:07:12 AM PDT
Responding to the previous poster: There are various reports that "Clean Master" isn't exactly safe to use -- according to the low-rated reviews, there are huge privacy issues and I'm not comfortable downloading it. It seems like this should be a simple fix for Amazon, it is so tedious to have to "re-delete" every single email once it's in the trash.

(Especially since the "delete all" was an option on the Kindle HD!)

Posted on Mar 31, 2014 10:07:14 AM PDT
PS56k says:
@ (Especially since the "delete all" was an option on the Kindle HD!)
see my posting a couple of messages above this one

The actual Android OS that is running on the Fire,
supplies the email client/app as part of the OS - not Amazon.

Posted on Mar 31, 2014 4:58:34 PM PDT
Good kindle HDX just upgraded automatically. I'm not sure what else is in the new version but we can now empty the trash with one move! In the upper right, go to the three vertical dots for the option to empty the trash folder.
I'm happy!

Posted on Mar 31, 2014 5:22:16 PM PDT

Posted on Apr 2, 2014 10:32:11 AM PDT
Jim M says:
Much better!

Posted on Apr 4, 2014 12:34:48 PM PDT
Ann Lipshutz says:
Ok, not vertical dots. Now what?

In reply to an earlier post on Apr 4, 2014 12:53:47 PM PDT
Hi Ann, are you IN the trash screen first? The three dots are in the upper right.

Posted on Apr 10, 2014 5:15:12 PM PDT
Last edited by the author on Apr 10, 2014 5:31:59 PM PDT
C. Swank says:
Yeah, I have no verticle dots when I'm the trash screen either. But I have an HD...does everyone this mass delete option now works for have an HDX?

Posted on Apr 11, 2014 5:23:16 AM PDT
I don't know about the others, but yes, I have the HDX.
Perhaps since they just updated the system recently for the HDX, they'll do the same for the HD soon?
One can only hope!

Posted on Apr 28, 2014 5:54:13 PM PDT
Chris says:
So, those of us with the old kindle fire are just out of luck?

In reply to an earlier post on May 13, 2014 12:38:50 PM PDT
Orphie says:
Thanks, I'll give it a try. Came here specifically for this sort of response.

Posted on Jul 7, 2014 6:00:23 AM PDT
I have the three vertical dots on my Kindle HD but that gives only two options - refresh and settings.

Several thousand emails in my recycle bin and fed up to the back teeth of this as it totally clogs up the memory slowing the machine right down.

In reply to an earlier post on Jul 7, 2014 6:24:09 AM PDT
The Fire is not meant to, nor can it, replace a computer. If you have several thousand trash emails, your best bet is to use a computer to go online and clean them up before trying to access email from the Fire.

If you can't do that, stop using the email *app* and use the browser to go to the desktop site, where the operations will work like they do on a computer. You should be able to check mark pages full of emails to delete at a time.

Also, there are other email apps out there. I suggest you read this thread for suggestions.

In reply to an earlier post on Jul 7, 2014 7:00:19 AM PDT
Many thanks for that.

The reason we have so many emails is that I probably receive 50 on any given day, most of which are not required but giving information, but some are client specific and and may be needed in future and I use the Kindle to keep track when away from the office but still want to access them when at my desk. The way the server is set up allows this so that anything read on the kindle will also come in as new on the work pc and vice versa.

All that is needed is a simple way to clear the Kindle deleted box and it beggars belief when so many people complain of this problem that nothing has been done. I deleted over 1,000 as the OS had slowed right down and freed a quarter of the memory, but still have a good 4,000 deleted in the recycle bin.

I have looked at some of the other email apps but they seem to get very mixed reviews.

Posted on Jul 7, 2014 7:39:29 AM PDT
Last edited by the author on Jul 9, 2014 7:15:13 AM PDT
I don't understand why they can't make the update to the HD - they added the "empty trash" option to the HDX at the end of March (not TOO long after I started this thread in the first place)

In reply to an earlier post on Jul 8, 2014 12:39:09 PM PDT
Nancy Kay says:
That works perfectly! Thank you.

Posted on Jul 22, 2014 9:14:02 PM PDT
I agree, it's ridiculous not to have a way to "delete all" from the trash can for petes sake! I just had to delete over 1000 emails twice as I didn't realize they piled up in there even though I hadn't opened the email program in like two weeks. I use my desktop computer almost all the time and only the kindle when we are out of town. I changed my setting to automatic (not sure what that does) from 1 month as far as how long I want to store email. Sheesh I only want to see the emails that came in after I shut down the computer, not the last month's worth.
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Discussion in:  Kindle forum
Participants:  17
Total posts:  25
Initial post:  Dec 10, 2013
Latest post:  9 days ago

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