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Kindle paperwhite won't turn on


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Showing 1-24 of 24 posts in this discussion
Initial post: May 24, 2013 4:41:09 AM PDT
M Kodds says:
My kindle paperwhite has been working without any issues since I received it on Christmas 2012. Yesterday it was in my purse on the floor under the passenger seat for about an hour in 85 degree heat outside while I was in the gym. 24 hours later I went to put it on the charger and it won't charge or turn on. Did is overheat or is it completely ruined? How can I make it turn on/work again?

In reply to an earlier post on May 24, 2013 5:04:33 AM PDT
SeaLevel274 says:
Have you tried holding the power button in for 30 seconds?

Posted on May 24, 2013 5:10:15 AM PDT
M Kodds says:
Yes I have and just the sleep screen still shows.

In reply to an earlier post on May 24, 2013 5:12:26 AM PDT
How long did you charge it? And, when you try the 30-second reset, you don't have the charger plugged into the device, do you?

Posted on May 24, 2013 5:28:31 AM PDT
M Kodds says:
I charged it for several hours last night and have tried the reset both plugged in and not plugged in.

In reply to an earlier post on May 24, 2013 5:31:54 AM PDT
Hmmmn...conventional wisdom says NOT to have the charger in when you do a reset. If it still hasn't worked, you may have roasted its little brain. It's probably time to call Customer Service.

In reply to an earlier post on May 24, 2013 5:34:59 AM PDT
Just Peachy says:
When it is 85 degrees outside, it can be over 100 degrees in your car. Sounds like you roasted the kindle :(

Posted on May 24, 2013 6:27:47 AM PDT
B. Marks says:
Actually the temperature in a car with the windows closed on a sunny day can get over 400 degrees. This is pretty deadly to dogs or Kindles. Window glass changes the light coming through it to heat. It can't get back through the glass and it builds up.

Barry

Posted on May 24, 2013 6:33:13 AM PDT
I had a Kindle Keyboard that was dead. I tried everything I could think of an nothing worked. So, I plugged it in and it would give me a charging light but when I held the power button it did reset. I let it reset, unplugged it, and it worked fine for another year. Then it got dropped on a trek in Nepal. I'm not sure what "conventional wisdom" is but if it's like "everybody knows" it's often wrong.

As a last resort, you can call Customer Service and see how that goes.

In reply to an earlier post on May 24, 2013 7:00:05 AM PDT
Do you have something to back that up? I haven't found anything to indicate that the temp inside a car has been recorded at more than 192 degrees. Obviously, that's still deadly, but 400? Can you show something to support that?

In reply to an earlier post on May 24, 2013 7:01:56 AM PDT
Just Peachy says:
Wouldn't the seats melt or catch on fire at 400F?

In reply to an earlier post on May 24, 2013 7:04:17 AM PDT
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In reply to an earlier post on May 24, 2013 7:08:13 AM PDT
Just Peachy says:
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In reply to an earlier post on May 24, 2013 7:10:10 AM PDT
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In reply to an earlier post on May 24, 2013 7:11:30 AM PDT
Mary Jane says:
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In reply to an earlier post on May 24, 2013 7:12:24 AM PDT
Mary Jane says:
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In reply to an earlier post on May 24, 2013 7:13:57 AM PDT
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In reply to an earlier post on May 24, 2013 7:21:03 AM PDT
Mary Jane says:
What I meant was, not all plastic handles on cookware can take even 400 degrees. It would have to have a label that specifically says that it can. I would never assume that because it is cookware that it can take those kinds of temperatures because they are not usually subjected to them when used on the stove. In fact, if I didin't know for sure, I would assume that it couldn't.

In reply to an earlier post on May 24, 2013 7:23:32 AM PDT
Just Peachy says:
But the ones that are not ovenproof will melt quickly, I do believe.

In reply to an earlier post on May 24, 2013 7:25:04 AM PDT
I would leave it to the consumer to know whether they bought oven-proof or not.

In reply to an earlier post on May 24, 2013 7:32:15 AM PDT
Just Peachy says:
My point being that the inside of the car is most likely not oven proof up to 400F. If it got to 400F inside a car as a normal thing then most of the car would be melting away or catching fire.

In reply to an earlier post on May 24, 2013 7:34:17 AM PDT
Oh, surely not! I would imagine so.

Posted on Aug 12, 2013 9:58:36 AM PDT
Charlotte says:
I thought this was a post on the kindle paperwhite issues, not car heat issues.

Posted on Dec 1, 2013 12:02:56 PM PST
amu_ses says:
I havent used my Kindle Paperwhite (1st generation) in over 3 months. It's been on charge all day today and the screen hasn't moved from the battery shot. I've tried to hold the power button to turn it on etc but it doesn't. It does not show up on my computer either when I connect it. Should I continue to wait for it to be fully charged before trying to turn it on? Any idea how long it should take to charge fully? I've never let it discharge completely before. I hope nothing is wrong with it!
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Discussion in:  Kindle forum
Participants:  9
Total posts:  24
Initial post:  May 24, 2013
Latest post:  Dec 1, 2013

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