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All apps say unknown error!


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Initial post: Aug 19, 2012 12:02:33 PM PDT
Molly says:
All the apps on my kindle fire are saying unknown error need to download from appstore. I rebooted it and am still getting this. Please help!

In reply to an earlier post on Aug 19, 2012 12:10:09 PM PDT
Try connecting to wifi and then sync. If that doesn't help, then hard reset - ensure Fire is charged.
Disconnect charging cable.
Press and hold power button for 30 seconds (time it).
Press the power button one more time.
Don't try anything until the home screen fully loads. It may take a few minutes.

Posted on Aug 19, 2012 12:10:25 PM PDT
Contact Kindle support by clicking the "Contact Us" button on the right hand side of this page: http://www.amazon.com/gp/help/customer/display.html/ref=hp_left_cn?ie=UTF8&nodeId=200711000

Posted on Oct 12, 2012 9:47:59 PM PDT
N. Collazo says:
Check to see if your date is correct

Posted on Oct 14, 2012 10:51:02 AM PDT
Dianne says:
Thanks. My date was not correct. When I changed it.... The problem was solved !

In reply to an earlier post on Nov 3, 2012 8:54:40 PM PDT
Yondelly says:
Thank you! Thank you! Thank you! I was so frustrated! I keep the network off as this is my daughter's Kindle. So I load and update with a password. However, I could not do anything with this error message! Set correct date and time and Voila! So happy! Thanks again for posting this simple solution!

Posted on Dec 10, 2012 10:03:57 AM PST
Wow! Had the same problem too and changing the date seem to fix it.

In reply to an earlier post on Feb 21, 2013 10:40:19 AM PST
Lind T says:
Thanks, that was exactly my issue. very helpful :)

In reply to an earlier post on Apr 14, 2013 5:47:50 PM PDT
This worked for me. Somehow my date was changed to years ago. Setting the date correctly solved this problem for me.

Posted on Jan 2, 2014 8:27:14 PM PST
M. Eneboe says:
My date is correct and it still says " Amazon Appstore: unknown error.....and error occured. Please download this app again from the Amazon Appstore" How do I fix this? and why is it doing this when I am supposed to be able to play the games without Wifi after I download it?

In reply to an earlier post on Sep 7, 2014 3:40:21 PM PDT
Fix date and time
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Discussion in:  Kindle forum
Participants:  11
Total posts:  11
Initial post:  Aug 19, 2012
Latest post:  Sep 7, 2014

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