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Plastic separation on back of HDX 7"


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Initial post: Jan 5, 2014 12:28:50 AM PST
Hi, my new Kindle Fire HDX has a slight separation on the top part of the back (the glossy plastic section), in the middle directly behind the front facing camera. It is noticeably slightly separating from the seam where the glossy plastic meets the matte plastic. Sometimes it moves (gives) when gently pressed; other times it seems to be "stuck" but still not flush with the rest of the seam. Has anyone else noticed this issue, and if so is it a manufacturing defect? It has me worried that it is going to spread to the rest of the glossy plastic section and that it is going to fall off.

In reply to an earlier post on Jan 5, 2014 12:34:24 AM PST
Android Expert - I'd suggest you contact Kindle Customer Support before it gets worse.

TO CONTACT KINDLE CUSTOMER SERVICE:
Click on this link and fill in the information. https://www.amazon.com/gp/help/contact-us/kindle-help.html
You may have to sign in. I would use the PHONE or CHAT options.
Do *NOT* use e-Mail.
CALL ME under the PHONE tab is great if available.
They will call you within minutes.
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Discussion in:  Kindle forum
Participants:  2
Total posts:  2
Initial post:  Jan 5, 2014
Latest post:  Jan 5, 2014

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