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Kindlepaperwhite keeps deleting book


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Showing 1-15 of 15 posts in this discussion
Initial post: Mar 28, 2014 11:16:31 AM PDT
Last edited by the author on Mar 28, 2014 11:17:12 AM PDT
Rebecca K. says:
I have searched the forums and internet for this problem without luck, so I'm thinking it must not be common. So I'm hoping someone can help me out.

I borrow books on my Kindlepaperwhite through my local library via Overdrive/Amazon all the time. With my latest book (Joyce Maynard's "After Her"), I keep having to download it onto the kindle if I exit out of the book at all. I've never had this problem with any other book and I've had my kindle since October or so.

Has anyone else had this problem? If so, how do you fix it? I'm getting really tired of having to resend the book to my kindle if I accidentally hit the menu or forget it will do that. It's really frustrating when that happens and I'm on the bus ride home without a WiFi connection!

In reply to an earlier post on Mar 29, 2014 5:55:45 AM PDT
Sarida says:
I'd say

1. Check out another book to see if this problem is a new thing or unique to this particular book.

2. Contact the library to see if others have had difficulties with it.

And nope! I've never seen this problem before!

In reply to an earlier post on Mar 29, 2014 6:21:25 AM PDT
Is the time correct on the Paperwhite?

Posted on Jun 24, 2014 3:51:53 PM PDT
Tris Renee says:
I have the paperwhite as well. I bought Divergent. On line it said there was an update for it and since then it randomly removes it's self from my device and I have to re-download it from the cloud. Any advice?

In reply to an earlier post on Jun 24, 2014 4:27:37 PM PDT
Loz says:
Do what it says.

Posted on Jun 24, 2014 5:36:48 PM PDT
Tris Renee says:
I clicked update and as far as I know it updated, but since then the book keeps removing its self from my device and i have to redownload it

In reply to an earlier post on Jun 24, 2014 5:39:05 PM PDT
Last edited by the author on Jun 24, 2014 5:41:26 PM PDT
HJ Leonard says:
Does it 'keep' removing itself, or did it need to be reloaded again after the update?

edited - I just saw that you said it happens repetitively...

In reply to an earlier post on Jun 24, 2014 5:40:46 PM PDT
Tris Renee says:
Im not sure. I clicked update on the computer and then on my kindle it removes its self randomly. Its done it several times now

In reply to an earlier post on Jun 24, 2014 5:46:11 PM PDT
HJ Leonard says:
Wait. How many times are you clicking update on one book (FYI, this answer should just be 'once' for a book like Divergent, etc)? Or does this just happen after you 'do' an update of each different book?

In reply to an earlier post on Jun 24, 2014 5:48:29 PM PDT
Last edited by the author on Jun 24, 2014 5:50:18 PM PDT
Tris Renee says:
I clicked update once. This is the only book Ive had to update
While i have the book open its fine but if i close to the home screen it disappears and I have to go to the cloud

In reply to an earlier post on Jun 24, 2014 5:54:09 PM PDT
[Deleted by the author on Jun 24, 2014 5:54:30 PM PDT]

Posted on Jun 24, 2014 5:54:56 PM PDT
Tris Renee says:
I have the kindle paperwhite. And no not yet

In reply to an earlier post on Jun 24, 2014 6:18:41 PM PDT
Jazzy_Jeff says:
Try rebooting your Kindle. Hold the power button on for 30 seconds and then give it a couple of minutes to reboot. See if this fixes the problem.

In reply to an earlier post on Aug 7, 2014 5:33:21 PM PDT
PLTK says:
Just so you don't feel lonely, I have the same problem. It happens with a library book and every time I open it after reading another book, I have to download it again.

Posted on Feb 18, 2015 6:00:57 PM PST
Last edited by the author on Feb 18, 2015 6:03:17 PM PST
Sent says:
This happens to me as well except it's for a book I purchased, then accidentally returned, then purchased again. It's in my cloud but after downloading and opening it on my paperwhite, if I open it and then go back to the home screen it gets automatically removed and I have to download it again. Really annoying.

[Update] Oh after a reboot, it seems to have fixed it! Hooray!
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Discussion in:  Kindle forum
Participants:  9
Total posts:  15
Initial post:  Mar 28, 2014
Latest post:  Feb 18, 2015

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