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Customer Discussions > Kindle forum

Please Help! Can't view Kindle Fire Horizontally.....

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Showing 1-25 of 38 posts in this discussion
Initial post: Nov 18, 2011 7:22:15 PM PST
John says:
Has anyone else experienced this? If so, please help!

The 1st day my Kindle was working fine.

Now books and Web-pages can only be viewed when I hold the Kindle vertically. When I try to rotate the Kindle, to a horizontal, left to right position, nothing happens.

Webpages, like Google and so on. And books as well.

I have tried a hard re-boot as well. Still nothing.....

Posted on Nov 18, 2011 7:26:37 PM PST
Go to settings and unlock it.

Posted on Nov 18, 2011 7:31:15 PM PST
John says:
Thank you for replying Calvin!

How do I do this?

It's not under 'Settings, display'. or under the Text Size 'aA' when reading a book.

In reply to an earlier post on Nov 18, 2011 7:32:53 PM PST
[Deleted by the author on Nov 18, 2011 7:33:07 PM PST]

Posted on Nov 18, 2011 7:33:06 PM PST
Click on the cog wheel at the top of the Fire and then click the unlock symbol on the top left.

In reply to an earlier post on Nov 18, 2011 7:33:30 PM PST
John says:
Thank You!

Posted on Nov 18, 2011 7:35:41 PM PST
If you go into the settings menu then look in the top left hand section for the lock & unlock button. I did that too before realizing what ghat button was.

In reply to an earlier post on Nov 18, 2011 7:37:38 PM PST
John says:
Thank you so much! Such as easy fix.

Posted on Nov 18, 2011 7:38:01 PM PST
Same here. I have a short fuse, but this Fire is really impressing me. I like the L/U button, I read alot and move around. Best to keep it locked at times.

In reply to an earlier post on Nov 18, 2011 7:38:28 PM PST
[Deleted by the author on Nov 18, 2011 7:38:54 PM PST]

Posted on Dec 1, 2011 11:16:27 PM PST
Glad I found your unlock solution. Thanks all.

Posted on Dec 19, 2011 10:48:37 PM PST
N. ramsey says:
This did not fix mine. Any other ideas?

Posted on Jan 7, 2012 12:19:45 PM PST
N. Ramsey, some things are only horizontal or only vertical... For instance, Words with Friends is vertically viewed, while Angry Birds is horizontally viewed, no matter whether you're locked or not. Could that be it?

Posted on Jan 8, 2012 4:58:41 PM PST
My Fire will only view web pages horizontally. I have the screen unlocked, and it can view vertically with everything else. Thoughts?

Posted on Jan 8, 2012 5:11:41 PM PST
bookbell says:
When completing a web search my fire will get to the site but will not open the page (gray is all you see). When I hit home I can see the page open on the carousal but when I press that it will not open (gray again).

In reply to an earlier post on Jan 10, 2012 3:32:20 AM PST
Thank you very much! This fixed my problem!!

In reply to an earlier post on Jan 18, 2012 6:49:47 PM PST
P. Armstrong says:
I have the same problem - all web pages are horizontal, even when the screen is unlocked.

In reply to an earlier post on Jan 31, 2012 10:54:19 AM PST
E. Abbott says:
Thank you!! It worked! I am a new Kindle Fire user and still learning...

In reply to an earlier post on Mar 9, 2012 1:38:55 PM PST
Gary Mawyer says:
This is the problem I am having today. I cannot open web pages on the web app. I can see the page on my carousel but can't open it there either

Posted on Mar 18, 2012 11:40:35 PM PDT
Lisa Burcham says:
Has anyone found fix for this? I can only view the web in horizontal mode. It is not locked. Have tried repeatedly and nothing works.

In reply to an earlier post on Mar 27, 2012 2:24:28 PM PDT
vonK says:
Thanks, Calvin.

Posted on Apr 7, 2012 11:32:56 PM PDT
Pearl B says:
Mine does that too. sometimes I can get it to go horizontal other times not. If I wave my hand the right way, or tap it in the right spot it will, or tap and spin it around really fast, it will. I would like to know the mechanism that does it for sure each time

Posted on Apr 7, 2012 11:38:04 PM PDT
Pearl B says:
I think I figured it out. You have to tilt it downwards and flip.

i love this thing!!!

In reply to an earlier post on Apr 23, 2012 6:54:27 PM PDT
Vic says:
Thank you! This worked instantly.

In reply to an earlier post on May 4, 2012 12:16:52 PM PDT
Curtis Voss says:
how can you help?
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Discussion in:  Kindle forum
Participants:  30
Total posts:  38
Initial post:  Nov 18, 2011
Latest post:  Feb 26, 2015

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