Your Garage botysf16 Amazon Fashion Learn more nav_sap_plcc_ascpsc PME Fire TV Stick Subscribe & Save Patriotic Picks Shop-by-Room Amazon Cash Back Offer AllOrNothingS1 AllOrNothingS1 AllOrNothingS1  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Starting at $49.99 All-New Kindle Oasis AutoRip in CDs & Vinyl Segway miniPro
Customer Discussions > Kindle forum

FREE with Prime ?


Sort: Oldest first | Newest first
Showing 1-25 of 35 posts in this discussion
Initial post: Aug 2, 2013 2:53:21 AM PDT
I just purchased a Kindle Fire HD and signed up for Amazon Prime so I could watch movies...but the movies will not stream on my Kindle due to geo location :( ... is there any VPN app that can be used on Kindle as well ? I am really frustrated about this blocking!

Posted on Aug 2, 2013 3:08:59 AM PDT
Bixillarla says:
The videos are only available to US residents. Doing anything to get around this is illegal.

In reply to an earlier post on Aug 2, 2013 3:21:06 AM PDT
Dog Lover says:
Always a good thing to READ about products and services before buying/registering for them.

"Free Prime Instant Video access for paid or free trial members in the U.S. and Puerto Rico. "

http://www.amazon.com/gp/help/customer/display.html/ref=hp_left_sib?ie=UTF8&nodeId=200444160

DL

In reply to an earlier post on Aug 2, 2013 4:13:46 AM PDT
CBRetriever says:
however, nowhere on this page:

Amazon Prime (One Year Membership)

does it say US only. You have to dig deeper into the facts and help

I firmly believe it should just like specific Kindle product pages should have a link to the international version of that Kindle, if one is available. Amazon does not show me books when I'm searching that I can't buy, so why are they showing international customers kindles they can't buy w/o an easy way to find the one they can buy. I used to be able to click on Kindle Store to see a page where kindles available for me were listed in in the upper left, but now there's a Buy a Kindle link that goes to the US only ones. Plus it goes to the pages that show special offer kindles. Not good.

//end rant

In reply to an earlier post on Aug 2, 2013 4:21:28 AM PDT
How did you sign up for Prime when you live in Switzerland? And why didn't you read about the program before you joined?

In reply to an earlier post on Aug 2, 2013 4:22:49 AM PDT
Dog Lover says:
Funny. I simply entered "Amazon Prime" on the Amazon search bar and found the link I provided.

In addition, if one looks at any particular movie offered that page will tell you that it is or is not a Prime offering and is or is not available in your geographical region.

If one uses amazon.com as opposed to amazon.com.(region store) are the links the same? If not, that should also clue in the site-user that he is using information that may be less relevant to him. I often see Kindle versions of books that say "not available for sale in the US" (or wording to that effect.)

At some point, one must do due diligence.

DL

In reply to an earlier post on Aug 2, 2013 4:24:06 AM PDT
You might want to contact Customer Service and see if you can get a refund on Prime. It's really not going to be of any use to you.

Does Amazon have a Swiss site? You might see what's available there.

In reply to an earlier post on Aug 2, 2013 4:24:40 AM PDT
I would have thought an address eligible for Prime shipping would have been a requirement for joining Prime. If anyone can simply sign up, regardless of location, then that's something Amazon needs to fix, IMO.

In reply to an earlier post on Aug 2, 2013 4:24:49 AM PDT
CBRetriever says:
it's easy - I got a free month of Prime with my Kindle Fire HD which I obviously couldn't use

unfortunately there is no catch at the end like there is for physical items that checks your location and says you can't buy this

In reply to an earlier post on Aug 2, 2013 4:25:10 AM PDT
Dog Lover says:
Cassie,

There are international versions of Prime - they just don't have the instant video stuff (and may not have the KOLL - not certain.)

That is why I asked if the Help/FAQ info differs on the amazon.com.(regional store) sites from the ".com" site.

DL

In reply to an earlier post on Aug 2, 2013 4:27:12 AM PDT
Last edited by the author on Aug 2, 2013 4:30:10 AM PDT
CBRetriever says:
there isn't an amazon switzerland - they're on of the priveledged few who have many choices of where they want to register their kindles (amazon.com, amazon.de, amazon.it or amazon.fr) but the US is the only Kindle store that offers free videos

and, aha, Amazon premium from amazon.fr says: La bibliothèque de prêt Kindle permet aux membres Amazon Premium qui résident en France, Belgique, Suisse ou Monaco

In reply to an earlier post on Aug 2, 2013 4:27:44 AM PDT
I know there's a UK Prime, but didn't think there was a version in Switzerland. And yes, the international versions have different benefits/perks/limitations.

In reply to an earlier post on Aug 2, 2013 4:29:44 AM PDT
Grrrr. There should be a catch like that. They can do that with everything else (physical items, electronic items), so they can do it with their shipping program.

In reply to an earlier post on Aug 2, 2013 4:30:48 AM PDT
I agree! *IF* they had the streaming available (which it's not right now, just to clarify for future readers), but if it was, it would be worth the $79 to be able to stream AIV, especially for American ex-pats.

But since it's not doable, a foreign address shouldn't be allowed to get that far in the Prime purchase process. That's not right.

In reply to an earlier post on Aug 2, 2013 4:34:22 AM PDT
But not video. Bummer. Still, if Prime shipping works for the value/convenience in other countries, it might still be worth it for folks who buy a lot of STUFF.

But the video thing would be disappointing if one thought one could get them.

In reply to an earlier post on Aug 2, 2013 4:36:57 AM PDT
CBRetriever says:
it would sure cut down on some of the Customer Service calls if there was a check point

and I just had to go into the Help files to get to the international version of the Fire to see if it came with Prime (gripes about circuitous route) - it doesn't

In reply to an earlier post on Aug 2, 2013 5:17:10 AM PDT
Well, at least someone figured out that including that month-trial was useless for off-shore customers.

I do put some of the onerous on the purchaser, since you had to hear or read about, "Ooooh! You can stream AIV on the Fires w/Prime! It's great! You'll love it!" from somewhere, and the next obvious (to me) question would be, "Wow. Can I get that in __________?"

So they'd go searching around Amazon; I'd expect that much from the customer ... but if there's nothing to stop someone from buying a useless-to-them service, that's a flaw in the system.

In reply to an earlier post on Aug 2, 2013 5:24:53 AM PDT
Just Peachy says:
The company I work for sells services that are not available in all locations. The sales entry systems only show services available in that location. It's only logical to do that. The sales person can't even choose that service as an option.

In reply to an earlier post on Aug 2, 2013 5:32:48 AM PDT
It only makes sense.

In reply to an earlier post on Aug 2, 2013 5:56:30 AM PDT
Because I still have my US address and use it for free shipping. My US account allows me to use Prime services except for movies...go figure :(.... so 50% of the year I can use it and the other 50% I am banned !!

In reply to an earlier post on Aug 2, 2013 5:58:32 AM PDT
CBRetriever says:
well, no one can stream videos outside the US, even those who leave for a short time on a vacation

In reply to an earlier post on Aug 2, 2013 5:59:13 AM PDT
thanks but nope.....it is Germany and this sucks :( Content is not the same.

In reply to an earlier post on Aug 2, 2013 6:00:00 AM PDT
There are many customers living on two continents ?

In reply to an earlier post on Aug 2, 2013 6:05:42 AM PDT
Have you looked at English language items there? The content is very limited so I registered with the US site. For books and magazines the US store is eligible even with a non US location but movies are banned. Too bad it has to be watched on the Kindle and not on the iPad otherwise there would be a solution. I guess no luck for me then.

In reply to an earlier post on Aug 2, 2013 6:05:58 AM PDT
CBRetriever says:
lots of expats (I'm one myself in France) and people who live south of the border in the winter
‹ Previous 1 2 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

  Discussion Replies Latest Post
Announcement
Critical Software Update for Kindle E-Readers
0 Mar 23, 2016
Announcement
Welcome to the Kindle Discussion Forum - A Congregation of Kindle Enthusiasts
0 Mar 20, 2015
Beware of Reviews 18 2 seconds ago
KINDLE KITCHEN #5: Home of Family, Friends and Good Food 8801 5 minutes ago
Gifting a Kindle 9 8 minutes ago
Discounted / Price Dropped Kindle eBooks III 9577 8 minutes ago
We're Quirky And We Know It! Come Witness The Howling Dink, Hussy Turkey Hens, And A Veritable Plethora Of Other Beasts! So Geese! 1910 10 minutes ago
My kindle won't turn on 3171 11 minutes ago
86th RAoK - Let the Games Begin 263 12 minutes ago
Suggestions for Amazon 17 12 minutes ago
Problems with iPad Kindle App 67 14 minutes ago
So can you turn the Paperwhite light completely off? 752 20 minutes ago
 

This discussion

Discussion in:  Kindle forum
Participants:  7
Total posts:  35
Initial post:  Aug 2, 2013
Latest post:  Aug 2, 2013

New! Receive e-mail when new posts are made.
Tracked by 1 customer

Search Customer Discussions