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Is free.kindle.com email address gone?


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Showing 1-25 of 46 posts in this discussion
Initial post: Nov 22, 2011 1:31:45 PM PST
A. Dempsey says:
I can not find where to set up the free.kindle.com email address to send instapaper articles to my kindle via wifi without getting charged. Is this feature gone?

In reply to an earlier post on Nov 22, 2011 1:38:04 PM PST
Last edited by the author on Nov 22, 2011 1:38:29 PM PST
The Artist says:
Your @kindle.com e-mail address is the same as your @free.kindle.com address. You don't have to set anything up.

For instance,

dempsey@kindle.com becomes dempsey@free.kindle.com

In reply to an earlier post on Dec 6, 2011 10:58:25 PM PST
LUISA QUINOY says:
What does that mean?? I have a Kindle 3 (WiFi + 3G) and I don't want to pay fees for delivery of instapaper. The @free.kindle.com address is not working for me. Any ideas?

In reply to an earlier post on Dec 6, 2011 11:05:27 PM PST
Last edited by the author on Dec 6, 2011 11:06:20 PM PST
J. Spotts says:
It means you can send content via email and amazon will convert it to the proper format and place it on your device. There is no effort on your part except mailing the address with the content attached.

In reply to an earlier post on Dec 6, 2011 11:25:33 PM PST
The Artist says:
Go to http://www.amazon.com/myk, click on Manage Your Devices, and see what e-mail has been assigned to your device. Just put the word free after the @ sign.

Posted on Dec 6, 2011 11:38:06 PM PST
Last edited by the author on Dec 6, 2011 11:38:44 PM PST
TuxGirl says:
or, just go to http://amazon.com/myk, click on personal document settings, and set a limit of 0.00 for the maximum personal document charge. then, anything you send to @kindle.com gets pushed through the free system (only will download via wifi) instead.

I think this needs to be done to do it with instapaper because, at least last I checked, instapaper refused to use @free.kindle.com addresses for some reason.

Posted on Dec 7, 2011 12:02:04 AM PST
Last edited by the author on Dec 7, 2011 12:04:05 AM PST
Samuel says:
In order to receive content from your @free.kindle.com e-mail address, you need to be connected via wi-fi. Otherwise it will not work. This way, you will not be charged.

Otherwise, for a nominal fee, you should be able to send documents to your @kindle.com e-mail address through the 3G service. However, additional fees might apply.

In reply to an earlier post on Dec 7, 2011 2:34:09 AM PST
Blackbeard says:
A. Dempsey, let me roll all this info into one place. Your address@kindle.com can be free depending on which service is used. "Whispernet," a reference to their 3G service, is 15 cents per megabyte the last time I checked. However, WiFi is free. The tricky part is that the Kindle does not distinguish between WiFi and 3g; that is, you either turn "wireless" on or off, so if the Kindle cannot find WiFi it will automatically use 3G. So if your WiFi signal is weak, the Kindle could switch to 3G without your knowing it. To avoid charges, go into your Kindle settings at Amazon and, as earlier stated by TuxGirl, set your max personal document charge to zero. This way if your Kindle inadvertently switches to 3G, you won't get charged. The document simply won't be delivered. This is how I configured mine so that I can get free delivery of all of my news feeds out of Calibre.

There seems to be confusion about the old @free.kindle.com address. This was NOT for sending documents to your Kindle. It was for converting documents to a Kindle-supported format and mailing back to you so you can load it onto your Kindle yourself via USB. I haven't tried it in quite a while, but as I recall, you just attach the document to an email and send it along, and you should receive an email with the converted document. I don't know if they still offer this.

Amazon does not make it easy to figure all of this out, because all of the information is not on one page on their site, and their use of the name "Whispernet" just confuses the issue.

In reply to an earlier post on Dec 7, 2011 3:04:00 AM PST
A. says:
Good information except for the second paragraph:
"There seems to be confusion about the old @free.kindle.com address. This was NOT for sending documents to your Kindle. It was for converting documents to a Kindle-supported format and mailing back to you so you can load it onto your Kindle yourself via USB. ... I don't know if they still offer this."

Sending to @free.kindle.com is for converting documents to be sent back to your regular email address for USB transfer *if* you have a 3G-only Kindle (K1, K2, DX), because that was the only free (non-3G) method available for those.

On a Kindle Keyboard (K3) 3G+WiFi or Kindle Touch 3G+WiFi, sending to @free.kindle.com will instead put the document into a 'download only when connected to WiFi' queue. Additionally, any documents emailed to @kindle.com which are large enough to exceed your maximum fee setting will automatically be moved over to the @free.kindle.com queue, so setting the maximum to $0.00 will make @kindle.com redirect everything to @free.kindle.com (but some people don't want to do this if they want to keep the option of paying for some select content to get it sooner over 3G, while sending other content to the free-only WiFi queue), although you may then get a bunch of auto-replies from Amazon telling you they've done that.

On a WiFi-only Kindle, sending to @kindle.com will always act the same as sending to @free.kindle.com on a K3+ (never cost anything), since WiFi is the only download method available.

Posted on Dec 7, 2011 3:35:18 AM PST
Alternatively to setting your max charge to 0.00 there is an option to enable or disable sending over 3g in you manage my kindle options. I only know this because just last night I had to go to some effort to sort out how to enable sending over 3g when it refused to. Apparently sometimes your kindle keyboard will default to only sending for free. To be clear, if you disable the 3g sending you use your normal @kindle.com email address.

Not especially better than the 0.00, but I guess it lets you keep a constant amount without having to retype each time you want to switch methods.

Posted on Dec 7, 2011 4:24:26 AM PST
The wonderful Send to Kindle browser plug-ins use the free.kindle.com address, but it sounds like they don't have to.

In reply to an earlier post on Dec 7, 2011 4:28:26 AM PST
Blackbeard says:
A., thanks for the clarification. You are correct, what I said applies only to the 3G-only Kindles. I happened to be looking at the support page for a 3G-only model at the time. Amazon really needs a straightforward table on which all of these differences are spelled out for each model. I understand the need for differing policies based on access method, but it can be confusing nonetheless.

Posted on Dec 7, 2011 10:52:32 AM PST
Mary McManus says:
Recently I sent a document to Amazon for conversion to Kindle format, using the name@free.kindle.com and it ended up on my Manage your Kindle page. Look on the left side under Your Kindle Library. Click on Personal Documents. Your document should be there. Click on Actions and tell it which Kindle to send the document to. This is different from the way it used to be but works very nicely, especially since I wanted it sent to two different Kindles, and it appeared without problems on both of them.

Posted on Dec 27, 2011 1:39:18 AM PST
is there any way I can regester my kindle without giving my credit card details

Posted on Dec 29, 2011 12:04:47 AM PST
N. Fleming says:
how can i download and print instruction manual for my kinle

In reply to an earlier post on Dec 29, 2011 12:49:11 AM PST
@ F. I. E. You don't have to have a CC on file but you still need to set up your One-click settings, including a billing address. Then add a gift card to your account.

Posted on Dec 29, 2011 12:57:04 AM PST
[Deleted by the author on Dec 29, 2011 1:00:15 AM PST]

In reply to an earlier post on Dec 29, 2011 1:15:20 AM PST
@N. Fleming: Go to http://www.amazon.com/gp/help/customer/display.html/ref=hp_krec_docs?nodeId=200317150 and find the correct user guide for your model Kindle - you can download it in PDF format. You can print it if you like, but they are usually a couple of hundred pages.

Posted on Feb 12, 2012 2:34:39 PM PST
Miriam says:
I don't see *any* option to follow this repeated suggestion. There is no setting for this.

"To avoid charges, go into your Kindle settings at Amazon and set your max personal document charge to zero. This way if your Kindle inadvertently switches to 3G, you won't get charged."

In reply to an earlier post on Feb 12, 2012 3:07:22 PM PST
Last edited by the author on Feb 12, 2012 3:12:01 PM PST
Just Peachy says:
It is missing. I went to the help documents and found the step-by-step instructions. Those do not work, the options they mention are no longer there.

ETA: http://www.amazon.com/gp/help/customer/display.html/ref=hp_200767340_fees?nodeId=200767340#fees
To set the charge limit for Kindle Personal Documents Service:

Visit Manage Your Kindle.
Select Personal Document Settings from the left hand menu.
Scroll down to the heading "Whispernet Delivery Options."
Select "Edit" on the right hand side of the page.
Enter your preferred personal document charge limit.
Click "Update."

In reply to an earlier post on Feb 12, 2012 3:14:48 PM PST
Last edited by the author on Feb 12, 2012 3:16:03 PM PST
AmeliaAT says:
Pat, I just went to Manage Your Kinde, then to Personal Documents Settings, and in the center of the page, there's the following:

Whispernet Delivery Options
You can change document delivery options for your Kindle devices or set the maximum charge for a single personal document sent wirelessly over Whispernet to your Kindle with 3G support. Personal documents exceeding the maximum charge will not incur a fee and will only be available for delivery via Wi-Fi or USB transfer. Learn more
Whispernet Delivery Over 3G (Fees Apply) Maximum Charge Limit Actions
Not enabled $ 0.00 Edit

I could edit it to have a different maximum charge if I wanted to start receiving my documents via 3G for some reason.

On this same page there is a place to set up which email addresses are allowed to send documents *to* your Kindle. (If they didn't restrict this, your Kindle could be spammed.) Make sure that your sending email addy is in the allowed list.

Approved Personal Document E-mail List
To prevent spam, your Kindle will only receive files from the following e-mail addresses you have authorized. Learn more
E-mail address Actions
[email addy redacted] Delete
[email addy redacted] Delete
@baenebooks.com Delete
Add a new approved e-mail address

ETC plural of documents. :)

In reply to an earlier post on Feb 12, 2012 3:39:58 PM PST
Just Peachy says:
Odd, I'm not seeing it.
I see these groupings:

Send-to-Kindle E-Mail Settings
You can e-mail personal documents to the following Kindle(s) using the e-mail addresses shown.

Personal Document Archiving
When this option is enabled, personal documents sent to your Kindle will also be added to your Kindle library.

Approved Personal Document E-mail List
To prevent spam, your Kindle will only receive files from the following e-mail addresses you have authorized

In reply to an earlier post on Feb 12, 2012 3:40:47 PM PST
AmeliaAT says:
Do you have a 3G Kindle? If you don't have a 3G Kindle, it probably won't show those options.

In reply to an earlier post on Feb 12, 2012 3:43:22 PM PST
Just Peachy says:
No, I have wifi only KK but I remember it used to give me that option. I remember going in and setting it to $0.00

In reply to an earlier post on Feb 12, 2012 3:46:39 PM PST
AmeliaAT says:
If you have wifi only, then you don't need to use the @free address since email will never be sent to your Kindle via 3G. Maybe they've fine-tuned the default MYK pages so that people who don't have 3G won't be given stuff to deal with that they don't need.
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Discussion in:  Kindle forum
Participants:  32
Total posts:  46
Initial post:  Nov 22, 2011
Latest post:  May 10, 2014

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