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Customer Discussions > Kindle forum

KIndle for PC not working

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Showing 1-11 of 11 posts in this discussion
Initial post: Nov 8, 2012 4:38:33 PM PST
Clement Finn says:
I just bought a new book for my Kindle for PC, but I can't get Kindle to launch at all even for stuff already in my library. I have Windows 7 and Kindle for PC used to work. Any ideas? thanks

Posted on Nov 8, 2012 5:54:17 PM PST
Fud53 says:
Delete the free kindle for pc app and re-install it.

Posted on Nov 8, 2012 6:11:22 PM PST
Better still, download the latest version and install that. I had the same problem, and two deletes/reinstalls didn't work. Downloading and installing the latest version did. And it kept all my books and stuff during the process - even opened up again to the last thing I'd been reading a month or two before.

In reply to an earlier post on Nov 8, 2012 6:21:30 PM PST
@Clement: Go to and install the new version over the top of the old one. That will keep all your settings and books. Do not uninstall the old version.

Posted on Nov 9, 2012 12:36:10 AM PST
Clement Finn says:
Thanks guys, installing the new version fixed it.

In reply to an earlier post on Nov 9, 2012 1:27:14 AM PST
@Clement: Great to hear that. Enjoy! :>)

In reply to an earlier post on Nov 9, 2012 2:17:43 AM PST
There's a typo in that link, John, which kills it :-)

Posted on May 20, 2013 1:32:08 PM PDT
Last edited by the author on May 20, 2013 1:32:54 PM PDT
Imbroglio98 says:
1) I just installed the newest version over my old one and still not working on XP SP3

2) Since that didn't work I uninstalled completely and installed the newest one, still nothing

BTW) What's odd about kindle is when it fails to work it doesn't provide any feedback, just doesn't open, it's gotta be the only software I've ever used that is so lame it doesn't give feedback when something is amiss and it doesn't want to open

In reply to an earlier post on Nov 2, 2013 10:08:07 PM PDT
exactly the same - re-installed, then tried installing the new version - it still won't work... any ideas???

In reply to an earlier post on Nov 3, 2013 12:16:11 AM PDT
I would try
1) uninstall
2) restart computer
3) install latest version (make sure you're downloading the right one - you don't want the Win 8 one on a Win XP or 7 machine).

Posted on Nov 5, 2013 8:01:53 AM PST
Atavachron says:
You might also try going to your My Kindle Content folder in Windows and pull out any recent books you may have added that did not come from Amazon. What you described happened to me awhile back and it turned out to be a book I added that had a "prc" file extension, which prevented Kindle for PC from starting. PRC files may or may not be supported by Kindle for PC, but this particular book prevented the app from starting.
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Discussion in:  Kindle forum
Participants:  7
Total posts:  11
Initial post:  Nov 8, 2012
Latest post:  Nov 5, 2013

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