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Customer Discussions > Kindle forum

kindle fire won't charge

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Showing 1-3 of 3 posts in this discussion
Initial post: Aug 15, 2013 1:57:03 AM PDT
Hi I have a problem with my kindle fire, it won't charge and it won't turn on so I can't do the reset that is talked about in other threads. I also tried holding the power button for 30 seconds which is also mentioned. When I plug my charger in it doesn't do anything, no green or orange light. Just nothing.

Any advice would be great, cheers.


In reply to an earlier post on Aug 15, 2013 2:58:18 AM PDT
Use the large orange Contact Us button to the right to contact Amazon Kindle CS and talk with them about it - use the live chat or the call back feature if you can, not email. If you can't see a Contact Us button on this page, then go to and contact CS. I advise using Live Chat or the Call Me Back feature and not email, as they will have your account details available to them immediately when you talk with them.

In reply to an earlier post on Sep 30, 2013 8:08:11 AM PDT
Last edited by the author on Sep 30, 2013 8:08:29 AM PDT
Wrena says:

I'm curious as what your results were. I just had a pretty unsatisfactory LiveChat about mine. I'm wondering what your experience was like.
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Discussion in:  Kindle forum
Participants:  3
Total posts:  3
Initial post:  Aug 15, 2013
Latest post:  Sep 30, 2013

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