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Customer Discussions > Kindle forum

Kindle Basics, how to install and use, can't get info


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Showing 1-25 of 45 posts in this discussion
Initial post: May 9, 2014 11:52:24 AM PDT
brainout says:
I have no idea how to set up a Kindle if I buy one. The links on this page, Kindle, 6" E Ink Display, Wi-Fi - Includes Special Offers (Previous Generation - 5th) , don't work to give me any technical details.

For example: if I buy a Kindle, how do I get internet connection? Do I have to have a mobile phone to connect the Kindle, or can I just plug it into my Ethernet like any other computer? If on the road, how do I connect? Does Amazon provide the Wi-fi? Do I pay a subscription for that?

There are no details whatsoever on these basics on the link page I just listed, above. Pretend I know nothing about mobile computing, if you want to answer, because despite having many computers, I only use an old-fashioned cellphone service (net10) so have no clue about mobile.

Thank you for your time!

Posted on May 9, 2014 11:57:03 AM PDT
B. Gonzalez says:
Try the help section: http://smile.amazon.com/gp/help/customer/display.html/ref=hp_200127470_kindle_img?ie=UTF8&nodeId=200686790

In reply to an earlier post on May 9, 2014 11:59:53 AM PDT
Just Peachy says:
You don't need a special phone plan for that Kindle. You do need a wifi connection -- this would be a router/modem in your house or use of wifi at a place such as McDonald's. You have to connect to wifi to register the Kindle. After that you can download books via your computer and USB cable.

You can't use Ethernet to connect the Kindle to the Amazon store to download books.

Posted on May 9, 2014 12:08:45 PM PDT
brainout says:
Thank you, Just Peachy: here at home I have a modem via Xfinity comcast, and it has wi-fi, but supposedly there's some NAME for wi-fi one must connect to. Is there an Amazon wi-fi?

I don't use wi-fi in the house, just have it with no clue how to make it work. Whenever I want to connect one of my many computers to the internet, I just plug in the Ethernet cable. Won't be on the road much with Kindle; but if I were, I wouldn't want to buy some other firm's subscription service to use the Kindle.

Sorry to be so dense. Maybe everyone is so familiar with wi-fi, they don't think to provide basic instructions as to what it is and how to set it up, specifically with reference to Kindle. Thank you for your time!

In reply to an earlier post on May 9, 2014 12:09:40 PM PDT
Last edited by the author on May 9, 2014 12:10:41 PM PDT
brainout says:
Thank you, B. Gonzalez: That help page just keeps going into a system hang. Won't load after several tries and 15 minutes. Thank you, anyway.

In reply to an earlier post on May 9, 2014 12:14:02 PM PDT
Just Peachy says:
There is no special Amazon wifi.
If you have a wifi router, then when you turn on your Kindle it will try to connect. If you have a password or passcode on your wifi, then it will ask you to enter that on the Kindle. That password may be on the bottom of the modem/router or your paperwork from Comcast when they installed the modem/router. That is the only setup you should need.

Once a book is downloaded to the Kindle you do not have to be near wifi to read the book.

In reply to an earlier post on May 9, 2014 12:15:11 PM PDT
Just Peachy says:
See if you can go to this page
http://smile.amazon.com/gp/help/customer/display.html?nodeId=201216810

Posted on May 9, 2014 12:20:07 PM PDT
B. Gonzalez says:
and if that doesn't work here is a link to the pdf: http://kindle.s3.amazonaws.com/Kindle_Users_Guide_2nd_Ed.pdf

You can also click HELP at the top of the page, then KINDLE HELP, then find the Kindle model you want.

Posted on May 9, 2014 12:31:06 PM PDT
brainout says:
Again, the link you posted puts Acrobat into a system hang, and no pdf downloads. The Kindle Help link is only helpful once you know WHICH TYPE of Kindle. I'm trying to find something more basic than even that: what is the connection method, which should have been provided on the link page I gave you, but none of those links work when you click on them.

Thank you for your time.

In reply to an earlier post on May 9, 2014 12:46:32 PM PDT
On that model, you would turn on the device (button on the bottom). Press the second button (counting from the right) to bring up the menu. Use the bottom of the square 5-way controller to move the highlight under the word Settings and press the center of the controller. Use the controller to get to the toggle for Airplane mode - turn it off. You should see a list of wi-fi networks within range of the device. Find the one you can use (your own, one at the library, or McDonalds, or wherever), move the highlight to it and press the center of the 5-way. If it asks for a password, use the 3rd round button just to the left of the 5-way to bring up the keyboard. Use the 5-way to enter the letters and numbers, press the keyboard button again to remove it from the screen, and click on connect.

Does that help?

In reply to an earlier post on May 9, 2014 12:50:25 PM PDT
brainout says:
To Just Peachy: Thank you for the pdf link, and for your post here. The pdf presumes immediate knowledge of wi-fi, so was not helpful. Your post here is helpful. Thank you!

In reply to an earlier post on May 9, 2014 12:52:06 PM PDT
brainout says:
Reply To M. Francis: I'm sure whatever model you're referring to in your post, will help whoever has "that model". As I said in my first post, I've not even bought a Kindle, am trying to figure out how it works prior to purchase. Thank you for your time.

In reply to an earlier post on May 9, 2014 12:53:02 PM PDT
It is the model you linked to in your initial post.

In reply to an earlier post on May 9, 2014 1:24:27 PM PDT
Just Peachy says:
I think you are making this much harder than it is.
If you have a wifi modem, then you have wifi. When you turn on the Kindle and turn on the wifi on the Kindle (it's a menu option), the Kindle will say "Hey, you, do you want to connect to this wifi I see?". There is really nothing else to explain.
This isn't like the old days of configuring a dot matrix printer and needing computer drivers.

When you first get a Kindle, it goes through a tutorial and helps you with the setup. There is no need for a written manual because it's right there on the screen.

In reply to an earlier post on May 9, 2014 1:34:28 PM PDT
kajola says:
From the page you linked in your first post:

Wi-Fi Connectivity: Supports public and private Wi-Fi networks or hotspots that use the 802.11b, 802.11g, or 802.11n standard with support for WEP, WPA and WPA2 security using password authentication or Wi-Fi Protected Setup (WPS)

Are those the details that you are looking for?

In reply to an earlier post on May 9, 2014 1:36:55 PM PDT
Carbonbased says:
Behind your computer somewhere is your modem, where the signal enters your house. From the modem, there is a cable that goes to the router. It has multiple places to plug in devices, and it also has one or two antennae. It is generating a local wireless signal that a laptop or tablet or e-reader can see without a physical cable--that is Wi-Fi.

There are not different 'kinds' of Wi-Fi. There are only open systems (no password) and secure systems. The folks from Xfinity probably set it up with a password so your neighbors couldn't hijack your signal. They should have written the password down on the paperwork, or taped it to the bottom of the router. This is not your computer's password, not your Xfinity customer login, not your Amazon password. It's almost always 8 letters/numbers.

The Kindle you linked to in your original post is the most basic unit. If you buy it from Amazon, on your regular account, it will come registered to your account. It will need to connect itself to Wi-Fi once to finish set up. You can do this at home when you've found your password (sometimes called passcode) or take it to your local library and ask for help. Once you have the device in your hands, M Francis' step-by-step instructions will walk you through it.

The only other Kindle e-reader currently available here is the PaperWhite. It has a touch screen for navigation, built-in front lighting and an option to get 3-G for an extra one-time cost. That allows THAT unit to connect to the Amazon store over the AT&T cellular network. That's different from (in addition to) Wi-Fi.

Posted on May 9, 2014 1:43:35 PM PDT
Carbonbased says:
Hmm. On his profile, he says he posts videos to youtube and reads computer magazines. I think we're being punked.

In reply to an earlier post on May 9, 2014 1:46:04 PM PDT
Last edited by the author on May 9, 2014 1:48:35 PM PDT
brainout says:
Reply to M. Francis: There was no single model linked in my original post. That was the master page Amazon showed when I searched on 'Kindle'.

In reply to an earlier post on May 9, 2014 1:46:40 PM PDT
brainout says:
I need to know what wi-fi is. Just Peachy answered that question. Thank you for your post!

In reply to an earlier post on May 9, 2014 1:47:24 PM PDT
brainout says:
Thank you, Carbonbased.

In reply to an earlier post on May 9, 2014 1:49:13 PM PDT
Just Peachy says:
Go back and look at your original post. That is a link to a very specific Kindle.

In reply to an earlier post on May 9, 2014 1:49:36 PM PDT
brainout says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on May 9, 2014 1:50:44 PM PDT
Follow the link. There is a line of Kindles across the top, and an indicator pointing to the $69 basic model. The entire page is about that model.

In reply to an earlier post on May 9, 2014 1:51:28 PM PDT
Just Peachy says:
You do not control who can or cannot post on this thread.

In reply to an earlier post on May 9, 2014 1:52:33 PM PDT
Last edited by the author on May 9, 2014 1:56:35 PM PDT
brainout says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]
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This discussion

Discussion in:  Kindle forum
Participants:  12
Total posts:  45
Initial post:  May 9, 2014
Latest post:  May 10, 2014

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