Customer Discussions > Kindle forum

headphone connection port for kindle fire hd

Sort: Oldest first | Newest first
Showing 1-3 of 3 posts in this discussion
Initial post: May 21, 2013 7:32:58 PM PDT
Laura Walsh says:
Have used headphones with my kindle since Nov. and now when I plug the headphones in now the voice continues but not through the headphones. Tried a different pair and tried spraying with connection cleaner. Please help with your input.

In reply to an earlier post on May 21, 2013 8:47:24 PM PDT
Last edited by the author on May 21, 2013 11:31:41 PM PDT
Laura - Try rebooting it following these instructions. If that doesn't resolve your issue, contact customer support.

Make sure it's fully charged. Unplug the Fire.
Hold the power button in for a full 30 seconds (count them).
Press the power button again to turn it back on.
The "kindle fire" screen will appear for a couple of minutes while it's coming back on.

Click on this link and fill in the information.
You may have to sign in. I would use the PHONE or CHAT options.
Do NOT use e-Mail.
CALL ME under the PHONE tab is great if available.
They will call you within minutes.

In reply to an earlier post on May 21, 2013 10:30:22 PM PDT
After you plug in the headphones pull the plug back out slightly.
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in


This discussion

Discussion in:  Kindle forum
Participants:  3
Total posts:  3
Initial post:  May 21, 2013
Latest post:  May 21, 2013

New! Receive e-mail when new posts are made.

Search Customer Discussions