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Customer Discussions > Kindle forum

Why can't they give us an ap to dowload the amazon prime videos on our old kindle?


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Showing 1-25 of 36 posts in this discussion
Initial post: Nov 7, 2013 11:49:25 AM PST
Jennifer says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Nov 7, 2013 11:50:44 AM PST
King Al says:
It's not unfair. Your old Fire still does everything Amazon said it would do.

Posted on Nov 7, 2013 11:52:02 AM PST
Jennifer says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Nov 7, 2013 11:52:03 AM PST
What, precisely, has been taken away from you, that you had available on your Fire 30 days ago?

Posted on Nov 7, 2013 11:53:22 AM PST
Last edited by the author on Nov 7, 2013 11:54:27 AM PST
T. Cook says:
" I am paying 79 dollars a year for Amazon Prime already."

So, you're paying $79/year for a shipping program that has a free feature of free movies, and has now added a free feature that is device dependant to a newly released device of downloadable free movies.
So how is the $79/year shipping program unfair?

If you want an Amazon Representative to explain anything, call them, this is not a forum they read.

In reply to an earlier post on Nov 7, 2013 11:53:51 AM PST
If you have Prime, you're paying for 2nd day shipping on every physical item without a minimum. The Prime videos are just a perk of that *shipping* membership.

Furthermore, this is not a feedback venue; these are customer discussions. If you wish to talk about this issue with Amazon, you'll have to contact them directly.

In reply to an earlier post on Nov 7, 2013 11:54:14 AM PST
King Al says:
Amazon does not owe you an explanation, and you are very likely not going to get one.

In reply to an earlier post on Nov 7, 2013 11:58:59 AM PST
P.S. Key words: Old Kindle. Them what buys dem new toys gets da new magiks.

In reply to an earlier post on Nov 7, 2013 11:59:30 AM PST
Just Peachy says:
Life's not fair.

In reply to an earlier post on Nov 7, 2013 11:59:54 AM PST
You can download movies that you are paying for. I can on my FireHD8.9,

In reply to an earlier post on Nov 7, 2013 12:00:46 PM PST
Just Peachy says:
It's not Amazon's fault you don't have wifi at home.

In reply to an earlier post on Nov 7, 2013 12:01:57 PM PST
King Al says:
That brings up another question: why buy a Fire if you don't have wi-fi???

Posted on Nov 7, 2013 12:04:59 PM PST
B. Marks says:
Actually, I suspect a lot of people have bought Prime just for the videos and books and don't care about the shipping. So their claim that it's about videos is a valid claim. Prime is all of these things now.

I got it long before it had those other features and I'm sure glad to have them and if they took away the videos I'd still keep Prime. But they're pushing it pretty hard to new people as a way to get videos.

As for the new feature, downloadable Prime videos, you people complaining about that just might get what you want in some future firmware upgrade. Amazon never tells us things like this in advance so you'll just have to wait to find out. I have a Fire HD and I've already begun saving for the HDX because I want the downloadable videos. But by the time I've saved enough to buy one I might not need it. Or I might. It's entirely possible that they don't have a way to do that on the old HD. All we can do is guess.

So in the meantime the best thing to do is cry about it. :)

Barry

In reply to an earlier post on Nov 7, 2013 12:05:24 PM PST
I'm paying $79 a year for Prime too. I have a non-Fire tablet, and I can't download Prime videos on it either.

Nor do I expect to be able to. Amazon has made this particular perk available to owners of new Fires. Since I don't have a new Fire, I don't qualify. If you don't have a new Fire, you don't qualify either.

In reply to an earlier post on Nov 7, 2013 12:07:38 PM PST
Right? So how/when/where would she be doing all this downloading?

In reply to an earlier post on Nov 7, 2013 12:09:05 PM PST
Just Peachy says:
McDonald's? Starbucks?

In reply to an earlier post on Nov 7, 2013 12:10:49 PM PST
Maybe. But it can take a while to download a full movie. That's a lot of refills. Still. I guess if you've got nothing better to do and nowhere else to be...

Posted on Nov 7, 2013 12:43:46 PM PST
**Meya** says:
I don't know for certain, but I'll bet the WiFi at those locations is throttled back to prevent that.

In reply to an earlier post on Nov 7, 2013 12:47:25 PM PST
You'd think so; they can't afford for every customer with a wi-fi device to suck up that much data. Slurp down?

In reply to an earlier post on Nov 7, 2013 12:56:20 PM PST
**Meya** says:
I'm going to be out tomorrow...there is a McDonalds near us. I'll go sit in the parking lot and check it out. We never go there, or Starbucks, although there are a bunch of them around here.

In reply to an earlier post on Nov 7, 2013 12:59:01 PM PST
There's a McD's about 200 yards (=/- I'm bad with distances) away from my office; I don't know if their wi-fi throws this far. I don't usually bring my Fire to work.

We have wi-fi here, of course, but I do wonder about McD's. I'd be shocked if you could download a full-length movie from just walking by. I'll be interested to hear your findings.

In reply to an earlier post on Nov 7, 2013 1:00:55 PM PST
Jazzy_Jeff says:
You were also using your Kindle on a train before the new models. What has changed with you old Kindle?? Doesn't it still do everything you purchased it to do??

In reply to an earlier post on Nov 7, 2013 1:04:30 PM PST
When I 1rst got my KK, almost 3 years ago, I only had a modem, so I would go sit in my car in the McD's parking lot & load my Kindle up with whatever new eBooks I had gotten that day - it was very slow. But maybe they have faster WiFi after all this time. =)

In reply to an earlier post on Nov 7, 2013 1:08:14 PM PST
I'm still stuck on why they posted on the forum & then practically demanded that a CS answer her - like what other forum members answers were not wanted.

But I am also curious as to what the answer is to your question.

Something new comes out & suddenly what they have just isn't good enough.

I never buy anything that isn't what I am looking for - I'll wait until what I want comes out or go without.

In reply to an earlier post on Nov 7, 2013 1:11:47 PM PST
King Al says:
I think the answer to both questions is that humongous sense of entitlement.
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This discussion

Discussion in:  Kindle forum
Participants:  15
Total posts:  36
Initial post:  Nov 7, 2013
Latest post:  Nov 7, 2013

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