I bought the Kindle Fire HDX 8.9" 64GB when they were first released. It worked fine for a few days, then everytime I would open a book, it would stay open for 5 seconds then closed. This was all the books. I did a hard reset, held the on/off switch for 20 seconds, cleared out everything amazon told me and only got it to work by reset it to factory settings and signing back in. It worked for less than 5 days before it happened again. I then had to reset it again. This time it lasted for 2 days before I had to reset it for the 3rd time.
Amazon sent me a new device which I received today. I made sure that it updated fully, I signed in, and download some of my books. I went to read a book and I had the problem again. The only things the same between the 2 Kindles is the books on the device & the origami cover that I bought. I tried to read a book with and without the case.
I would appreciate any help that someone could get me. I will be contacting Amazon again on monday if I cannot figure this out.
Has anyone else heard of this problem?
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