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Customer Discussions > Kindle forum

Games not on device/in cloud after downloading

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Showing 1-6 of 6 posts in this discussion
Initial post: Dec 25, 2013 10:45:33 PM PST
My Kindle downloads games but they do not show up on device or cloud. Downloaded a book and it worked just fine. Went to manage my account on Amazon page to verify that game is there in account, it is, however I cannot get it to go to device.

Posted on Dec 25, 2013 10:48:47 PM PST
On your game tab, be sure you are looking at 'cloud.' All your games should be there.

Posted on Dec 25, 2013 11:10:32 PM PST
Games are not in cloud or on device.

In reply to an earlier post on Dec 25, 2013 11:13:45 PM PST
Jennifer: have you turned on the Kindle's wireless and synced it to the account and then checked in the cloud tab in the Apps section for that game?

Posted on Dec 25, 2013 11:16:19 PM PST

In reply to an earlier post on Dec 25, 2013 11:26:53 PM PST
Contact CS using the Help link at the top of the page. Use Live Chat or Call Me, not email.
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Discussion in:  Kindle forum
Participants:  3
Total posts:  6
Initial post:  Dec 25, 2013
Latest post:  Dec 25, 2013

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