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Kindle Fire HD - Uses 10 Gigabytes in 3 Days!


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Showing 1-25 of 25 posts in this discussion
Initial post: Dec 29, 2013 5:32:35 PM PST
bdprog says:
My friend's HD uses 10 Gigs in a 3 day period. That is her monthly cap. How is that possible when she just surfs and gets on Facebook?

In reply to an earlier post on Dec 29, 2013 5:56:31 PM PST
JES says:
It is very possible if your friend is doing a lot of internet surfing and going to Facebook. Especially if your friend is not using the mobile sites.

In reply to an earlier post on Dec 29, 2013 5:59:32 PM PST
Jazzy_Jeff says:
There is no way for general surfing and Facebook. I watch movies all the time and use about 4 gig a day on average.

In reply to an earlier post on Dec 29, 2013 6:01:31 PM PST
JES says:
Pictures on Facebook can be really big.

Posted on Dec 29, 2013 6:11:59 PM PST
bdprog says:
well that would be 12 gig. in 3 days. she lives RURAL she has10 gig monthly limit!

In reply to an earlier post on Dec 29, 2013 6:14:54 PM PST
Loz says:
She may have apps that are running in the background which is eating up her data. Also, auto-updating apps can use a lot. I have the Simpsons Tapped Out game on my iPad and the last update was about 700mb...

In reply to an earlier post on Dec 29, 2013 6:26:47 PM PST
Facebook has a lot of videos and that can use up bandwidth real quick. Ads on websites are often videos, another bandwidth eater. And, of course, watching videos on Youtube, Netflix, Amazon, etc. will eat up bandwidth.

I have a friend with a 4 gig monthly cap who has learned to avoid videos and rarely goes over 2 gig a month using it liberally and a lot for email and web browsing. I don't think he uses Facebook but I'm not sure.

My friend doesn't have an internet connection at home. Most people who do learn to do most things on Wifi and reserve 3G or 4G for when they need it away from Wifi.

Barry

In reply to an earlier post on Dec 29, 2013 6:27:08 PM PST
bdprog says:
It's possible. I have original Kindle Fire so I can't figure this.

Posted on Dec 29, 2013 6:29:06 PM PST
Old Rocker says:
Ten gig a month? That's positively inhumane.

In reply to an earlier post on Dec 29, 2013 6:29:06 PM PST
bdprog says:
I never use very much bandwidth on Facebook, and rarely usse 500 megs on 4G.

Posted on Dec 29, 2013 6:30:52 PM PST
Last edited by the author on Dec 29, 2013 6:31:00 PM PST
The Artist says:
Is your friend leaving wifi on? If so, that could be a part of the problem.

In reply to an earlier post on Dec 29, 2013 6:36:52 PM PST
bdprog says:
You shouldn't have to turn off. She isn't streaming or watching video.

In reply to an earlier post on Dec 29, 2013 6:39:42 PM PST
Old Rocker says:
It's worth a try. Something is obviously going on that's not normal.

In reply to an earlier post on Dec 29, 2013 6:42:14 PM PST
bdprog says:
Absolutely

In reply to an earlier post on Dec 29, 2013 6:49:40 PM PST
bdprog says:
Okay let me post what she has in Missouri, I am in Michigan.

it is a Kindle Fire tablet. I wasn't using my satellite internet when I was using the Kindle. I was using my Galaxy S4 cell phone like I have always done. With my laptop I had no issue at all but with the Kindle it used up t 10G's in 3 days. I could not believe it. I know it was the Kindle because I used the cell phone with the laptop and never had that issue. I just bought a new laptop and decided to get Exede satellite internet. I have unlimited internet and email usage and 10G's for downloading movies, books and videos. I also have free downloading from 0300 to 0800. So far it has been great and I have had no issues. I haven't used the Kindle since I discovered how much data it was sucking down.

Also I was not downloading anything on my Kindle. I was using it like a tablet and just looking at the internet and facebook so it shouldn't have been using data at all.

It is the Kindle HD and I have a 4G LTE phone connection.

That is one reason we got the satellite for our internet. I never download movies or videos so being able to be on as long as I want without having to worry about usage is nice. Plus if I decide I do want to download something I still have 10 gigs to use. I would like to know how to use the Kindle without worrying about using data if you can find that out. Then my husband can use it while I use the laptop.

HOPE THIS HELPS, ;-)

In reply to an earlier post on Dec 29, 2013 7:26:27 PM PST
The Artist says:
If her Wi-Fi is left on, it keeps checking for new downloads, e-mails, etc. Don't dismiss ideas out of hand if you don't have any idea what's causing the problem.

In reply to an earlier post on Dec 30, 2013 5:10:05 AM PST
bdprog says:
That's not right. My son and his two boys each got one this Christmas, there is no way ordinary surfing would cause this. Imagine a device millions are getting using 100 gigabytes a month, just by leaving WiFi on! I have a KindleFire and I leave it on all the time, WiFi at home is 1.5 megabits. I never have this problem. I download commonly gigabytes of data. When I had 3G I would download 25 gigabytes of Sprint, being grandfathered in, but I was downloading podcasts, ISOs ...

Thank you Artist, but that doesn't compute, just ordinary updates. If so millions would be complaining about such an outrageous bandwidth usage. If so, this would be sloppy engineering on Amazon's part.

In reply to an earlier post on Dec 30, 2013 5:48:01 AM PST
Sarida says:
What did your friend say after they contacted Amazon Customer Service and their ISP?

We'd love to know the solution she found.

In reply to an earlier post on Dec 30, 2013 5:56:20 AM PST
bdprog says:
I am going to contact Amazon,

In reply to an earlier post on Dec 30, 2013 5:57:45 AM PST
I am thinking that your friend is the one needing to contact Amazon so they can troubleshoot her device with her while she's on the phone with them.

In reply to an earlier post on Dec 30, 2013 5:59:26 AM PST
bdprog says:
yes, but she doesn't know how to get the right person.

In reply to an earlier post on Dec 30, 2013 6:02:39 AM PST
Then maybe you can help her with that, but I'm just saying, they're going to want to talk to the actual account owner.

Here's the toll free number: 1-866-321-8851

In reply to an earlier post on Dec 30, 2013 6:25:52 AM PST
bdprog says:
Thanks, I will give Vickie the number.

Posted on Dec 30, 2013 6:37:31 AM PST
There are several android apps that do a good job on monitoring your data usage but I don't have a KF and don't know which ones work with the KF so you'll have to check the Amazon app store for compatibility with your device. See this article for more info: http://www.talkandroid.com/guides/beginner/best-android-apps-for-monitoring-data-usage-june-2013/

In reply to an earlier post on Dec 30, 2013 6:54:51 AM PST
bdprog says:
I have downloaded this app. to my KindleFire, and another to my computer and I will on my Droid, later. So far I haven't seen any data usage, but maybe give it some time. I sent the link to Vickie, so maybe she can get some satisfaction. I am too wondering if it is not her cell-phone (smart phone) doing this. My 4G Verizon can be a real hog. I sometimes listen or watch Leo Laporte's Tech (TWIT) and find his link to watch to be extremely bandwidth heavy!
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Discussion in:  Kindle forum
Participants:  10
Total posts:  25
Initial post:  Dec 29, 2013
Latest post:  Dec 30, 2013

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