Professional restaurant supplies Textbook Trade In Amazon Fashion Learn more nav_sap_plcc_ascpsc $5 Albums Fire TV with 4k Ultra HD Subscribe & Save Mother's Day Gifts Amazon Gift Card Offer bschs2 bschs2 bschs2  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Fire, Only $39.99 Kindle Paperwhite AutoRip in CDs & Vinyl Shop Now SnS
Customer Discussions > Kindle forum

Books not showing up on laptop


Sort: Oldest first | Newest first
Showing 1-14 of 14 posts in this discussion
Initial post: Mar 11, 2014 2:22:00 PM PDT
CMay says:
My books said they are showing up on Kindle Cloud but used to show up on my laptop...what am I doing wrong...need them on my laptop...thanks

Posted on Mar 11, 2014 2:24:15 PM PDT
T. Cook says:
How did your books inform you that they are showing on the Kindle Cloud?
What are you using on your laptop for your books to show up?
Did you go to Manage Your Kindle and tell your books to show up on your Laptop?

Posted on Mar 11, 2014 2:24:47 PM PDT
Do you mean in your Library or in the Cloud/Archives?

In reply to an earlier post on Mar 11, 2014 2:26:46 PM PDT
CMay says:
When I order a book it says My Cloud Reader and it used to go straight to my laptop...but it's not there...just confused...

In reply to an earlier post on Mar 11, 2014 2:40:03 PM PDT
CMay says:
When I go to my account my devices listed are my phone and my Kindle Cloud Reader...they used to go to my laptop but that isn't listed...not sure how to sign it up??

In reply to an earlier post on Mar 11, 2014 2:46:13 PM PDT
A. Dietz says:
If your laptop isn't listed as a device, the Kindle app on the laptop either became deregistered or you have more than one amazon.com account.

In reply to an earlier post on Mar 11, 2014 2:49:18 PM PDT
CMay says:
Can you guide me through reregistering my mac laptop?

In reply to an earlier post on Mar 11, 2014 3:03:43 PM PDT
Last edited by the author on Mar 11, 2014 3:04:32 PM PDT
Under settings in the Kindle app, you should see registration. I am assuming you have downloaded and installed the Kindle app, right?

EDIT - If you haven't downloaded and installed the Kindle app - go here to get it - http://www.amazon.com/gp/feature.html/ref=sa_menu_karl?ie=UTF8&docId=1000493771

In reply to an earlier post on Mar 11, 2014 3:12:02 PM PDT
CMay says:
I am under Manage my kindle on Amazon...got to that from my icon on my laptop...

In reply to an earlier post on Mar 11, 2014 3:16:04 PM PDT
Last edited by the author on Mar 11, 2014 3:16:47 PM PDT
That's not the Kindle app that you have to download and install from the page I linked to.

I don't know why you would have a link to the Manage my Kindle page on your laptop.

In reply to an earlier post on Mar 11, 2014 3:51:06 PM PDT
CMay says:
Yes...I just installed it again on my laptop...it's on the dock now...but all of the books in my Ecloud reader are not there...what next?

In reply to an earlier post on Mar 11, 2014 4:17:21 PM PDT
Last edited by the author on Mar 11, 2014 4:17:55 PM PDT
Register it to the same address as before. Be careful as it's easy to set up a new account. Once registered to the same address, all you books should show up under the cloud/archive tab (not sure which term they use for the mac). You just click on the book you want to download and install

EDIT - If you don't see your books, then you have set up a new account.

In reply to an earlier post on Mar 11, 2014 5:32:55 PM PDT
CMay says:
Where do I go to register it? When I am on my account I don't see where to register...

In reply to an earlier post on Mar 11, 2014 6:28:34 PM PDT
MikeJW says:
CMay, I think you better talk direct with Kindle customer service. Start with the help link at the top of this page, and then the orange or yellow contact us button on the right.
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

  Discussion Replies Latest Post
Announcement
Critical Software Update for Kindle E-Readers
0 Mar 23, 2016
Announcement
Welcome to the Kindle Discussion Forum - A Congregation of Kindle Enthusiasts
0 Mar 20, 2015
85° and Sunny - A Perfect Day to RAOK! 4474 37 seconds ago
Kindle Oasis 159 3 minutes ago
Cannot find Kindle Fire wallpaper with dock/night sky after software update 1 3 minutes ago
Hear Ye! Hear Ye! We're Quirky And We're Not Going To Take It Anymore! 2016, You've Been Warned! So Geese And Tally Ho! 7970 9 minutes ago
Kindle Fire - screen lock for toddles watching movies? 98 11 minutes ago
Isssue: Paperwhite jumps back and forward a couple of pages without any touch on screen during reading 0 14 minutes ago
KINDLE KITCHEN #5: Home of Family, Friends and Good Food 7480 15 minutes ago
Kindle screen size - is it too small? 51 17 minutes ago
Oasis first impressions 252 26 minutes ago
Discounted / Price Dropped Kindle eBooks III 9062 26 minutes ago
 

This discussion

Discussion in:  Kindle forum
Participants:  6
Total posts:  14
Initial post:  Mar 11, 2014
Latest post:  Mar 11, 2014

New! Receive e-mail when new posts are made.
Tracked by 1 customer

Search Customer Discussions