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Apps now need internet access before opening


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Initial post: Mar 22, 2012 1:42:32 PM PDT
Is anyone else having this problem? My Kindle Fire now won't open games that could previously be played offline, i.e. Angry Birds, Plants versus Zombies, etc. I had no problem opening them previously while not connected to the internet.

Posted on Mar 22, 2012 1:59:27 PM PDT
Artist says:
Free apps require connection in order to download new ads. That's the "price" you pay for free ads.

Paid apps have to connect monthly to confirm that you are still in the U.S.

There have been many posts about this, which you can find by using the Search Customer Discussions box on the right side of the page.

In reply to an earlier post on Mar 22, 2012 1:59:58 PM PDT
Barbara - To resolve the problem, please connect to a Wi-Fi or wireless network.

Developers can choose to apply DRM (Digital Rights Management) to their applications. The DRM requires an internet connection once every 30 days to ensure that your account still holds the licenses for the apps you are trying to use.

Customers can resolve this issue by connecting to the internet and re-syncing their app library. Here are the steps to do this:
1) Connect the device to the internet
2) Re-sync app library:
** On the Kindle Fire: Go to the Apps tab > Store > Menu > My Apps > Refresh button
** On non-Fire devices: Open the Amazon Appstore app > Menu > My Apps > Refresh button

In reply to an earlier post on Mar 22, 2012 2:25:49 PM PDT
Thank you for your quick and easy to follow response.
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Discussion in:  Kindle forum
Participants:  3
Total posts:  4
Initial post:  Mar 22, 2012
Latest post:  Mar 22, 2012

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