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Kindle Fire keeps going to black screen


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Initial post: Mar 19, 2013 9:08:53 AM PDT
S. Bennett says:
Hi, my Kindle Fire is acting up. It's taking forever to charge. Sometimes the amber light is on, sometimes it goes off, then comes back on. Sometimes the green light is on then it goes off. Still not 100% charged. Everytime I push power the screen dims a little then the unlock page comes up, if i touch the screen more than four times, it goes back to black screen that says Kindle Fire and a light goes through all the letters...HELP

Posted on Mar 19, 2013 9:49:51 AM PDT
Fud53 says:
You want "Help"? Do you not notice the "Help" link at the top of every amazon page??? Try it! Then the "contact us" link...I prefer live chat.

Ask yourself...would you ask strangers on the street about fixing anything, or would you find an expert? Well by going on a forum you are getting the "stranger" part, but there's no way for you to know if they're really an expert. While if you use amazon's customer service they're at least "supposed" to include "experts".

In reply to an earlier post on Mar 19, 2013 10:23:45 AM PDT
Ignore Fud.

Then read this thread, at least the first post. http://www.amazon.com/forum/kindle/ref=cm_cd_search_res_ti?_encoding=UTF8&cdForum=Fx1D7SY3BVSESG&cdPage=1&cdSort=oldest&cdThread=Tx3BVTWI4W8QESI#Mx1J5J4ZCIKGFW7

Then put the Fire on the charger and *leave it alone* for 8-12 hours. Then see if it will turn on. If it does, do a reset by holding the power button in for a full 30 seconds. Release. Wait a sec. Then turn it back on.

Then try downloading a battery meter app, such as Battery HD.
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Discussion in:  Kindle forum
Participants:  3
Total posts:  3
Initial post:  Mar 19, 2013
Latest post:  Mar 19, 2013

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