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Kindle 7in HD suddenly freezes; refuses input

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Showing 1-7 of 7 posts in this discussion
Initial post: Jun 27, 2014 11:57:07 AM PDT
BrowNServe says:
It's now 2:48 pm. At 12:00 finished playing android game Pacific Fleet, Kindle frooze at Home screen: 12:00PM wifi logo 66% battery charge, and has been that way sense refusing all input, including touch.

I'm waiting for the battery to die down hoping it will then accept input. Is there anything I can do other than wait, and is there any known cause of this behavior?

Posted on Jun 27, 2014 11:58:47 AM PDT
Last edited by the author on Jun 27, 2014 11:58:57 AM PDT
T. Cook says:
To Do: Hard Reboot.
Cause: Your game probably crashed your Kindle.

Posted on Jun 27, 2014 12:01:22 PM PDT
press and hold the power button and count slowly to 30. Release the button..... then press again to turn the device back on.

THat is a hard reset and might fix the issue.

Posted on Jun 27, 2014 12:01:57 PM PDT
BrowNServe says:
Great! Just checked forum, found solution. Held button for 30 sec., etc. Sorry. Anyway, T.Cook, thanks. Wasted two whole hours, couldda been playing the Fleet...:)

Posted on Jun 27, 2014 12:42:01 PM PDT
Red Car Lady says:
I have a Kindle Fire HD which turns on when I open the cover (i.e. no on button). I was reading a book, closed the cover and reopened it about 30 minutes later. The Kindle does not turn on. I had about 40% battery life left but recharged it overnight "just in case". It still doesn't turn on. Any suggestions?

In reply to an earlier post on Jun 27, 2014 12:50:10 PM PDT
there is an on button and the case also allows access to it. The case just eliminates your needing to push that button to "wake up" the device.

Posted on Jun 27, 2014 1:17:58 PM PDT
Red Car Lady says:
Monikat - Thanks for the response. At the risk of proving I'm a technical idiot (which I am), would you please describe where the button is. There is a volume button on the "top" edge as well as another button that I'm not certain what it does. If that is the "on" button, I tried holding it for a slow count to 30 but it didn't fix the problem. Would de-registering and re-registering the device do anything?
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Discussion in:  Kindle forum
Participants:  4
Total posts:  7
Initial post:  Jun 27, 2014
Latest post:  Jun 27, 2014

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