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How Are Canadians Finding The Forced Move To Amazon.ca for E-Books?


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Initial post: Jun 20, 2013 5:20:57 PM PDT
Jamie says:
It's been a while since I've contributed to the discussion boards. I guess I've gotten out of the habit following Amazon's switch of Canadian ebook buyers to their Canadian subsidiary Amazon.ca.

There's been a decent interval since Canadian e-book buyers were forced to switch their Amazon e-book buying to Amazon.ca and I wonder, now that they've had time to adjust, how other Canadians are finding it?

The Canadian branch is definitely inferior to its U.S. home company. The biggest inconvenience for me is the fact that I can no longer give e-book gifts (this after I'd purchased Kindles IPads (for Kindle App) for my various nieces and great-nephews for just this purpose).

I still buy e-books for myself from Amazon.ca of course. But Amazon's forced shuffling of me off to this inferior service has resulted in my trying out the Kobo e-book store which has worked out o.k. too. Ibooks still isn't in the running except as a repository for e-books which I buy from companies like Baen.

As a whole experience I haven't found Kobo to be a better experience than Amazon - certainly Amazon.com. But, it is certainly as good as Amazon.ca and in some ways better (i.e. it allows gifting).

Despite stories to the contrary, I was recently required to seek some customer assistance from Kobo and received decent service. As noted I can give the e-book gifts to my relatives through Kobo (loss of business there Amazon!) (I took up this issue of gifting with Amazon.com which just kicked the question over to Amazon.ca which basically gave me no answer at all. It really is no answer that no Amazon country subsidiary allows gifting other than for the mother company.)

For the most part the selection and pricing of e-books from Amazon.ca and Kobo appear to be identical. The customer reviews is still better on Amazon. (The .ca site pulls in reviews from Amazon.com as well as its own customer reviews.)

I have recently started giving audio-book gifts out to the family as well through Amazon's Audible.com and that is working out fine. (Here's hoping that they don't start a Canadian subsidiary for that!)

I wasn't happy at all in being forced to switch to Amazon.ca (and given that Amazon.com will no longer sell many of its e-books to users with Canadian addresses this was a forced move). Interestingly enough Amazon continues to allow me to buy dead tree books and DVDs from both Amazon.com and Amazon.ca. It's only e-books for which they shunted Canadians over to the inferior Canadian service. As a result I'm no longer a rabid Amazon fan. I'm a client. The new reality has led me to try out the other services such as Kobo. My current practice is if I've already got an author in my Kindle library I continue to buy that author's work from Amazon. But if it is a new author to my library I buy from Kobo. As I buy many books every week this represents some loss of business to Amazon (not that its corporate pillars will be cracking anytime soon).

How have other Canadian Amazon customers reacted to our being booted out of the home company.
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Discussion in:  Kindle forum
Participants:  1
Total posts:  1
Initial post:  Jun 20, 2013
Latest post:  Jun 20, 2013

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