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Customer Discussions > Kindle forum

Is this my Kindle?


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Showing 1-25 of 47 posts in this discussion
Initial post: Dec 14, 2012 10:53:38 AM PST
M. Yeager says:
A friend of mine (7th grade) brought his Kindle to school yesterday and it was stolen. This morning, another student was bragging that she had stolen it. A teacher overheard this, got the Kindle and returned it to the student. The Kindle is registered to the child's father (I know the username and pw for the Kindle.) When I tried to get into the Kindle, it said it needed to be registered. I used the right email address and pw for the stolen Kindle and got a message saying that was not recognized. What do I do? The child really wants me to get into the Kindle to see if it is his.

Thanks!

In reply to an earlier post on Dec 14, 2012 10:56:10 AM PST
contact amazon kindle cs, scroll up down on the page, click on help then contact us

In reply to an earlier post on Dec 14, 2012 10:57:04 AM PST
Why would you be doing this? Let the childs father take care of it.

Posted on Dec 14, 2012 10:57:44 AM PST
Last edited by the author on Dec 14, 2012 10:58:12 AM PST
There's no good way for you to tell whether it was that student's Kindle if it has been deregistered already. No matter whose it was it will show his books when registered to his account.

To register the Kindle you need the email address and Amazon Account password, not the Kindle password. I doubt that either you or your friend have been given that password. His parents, or whoever owns the account, will need to re-register it.

Once that has been done he should be able to download any games and apps he had from Amazon again.

In reply to an earlier post on Dec 14, 2012 10:58:26 AM PST
**Meya** says:
If the Fire was reported lost to Amazon, they would have blacklisted it. No one will be able to register it if that is the case. The owner of the Kindle, in this case the father, is going to have to contact Kindle CS. They are the only ones who be able to get it registered again.

In reply to an earlier post on Dec 14, 2012 10:59:57 AM PST
Hand it to the child's parent.

Posted on Dec 14, 2012 11:05:21 AM PST
M. Yeager says:
Okay, thanks. I will take care of this. The child is not only my student, he is the son of a very close friend. I do have the login information. The father is at work, as is the mother. I just thought there was a quick way to discover if this is his Kindle without bothering them. (I don't have a class right this minute.) Maybe a serial number somewhere. If there was one on the back, it has been rubbed off by the "alleged" thief. *g*

Thanks for your answers and suggestions.

In reply to an earlier post on Dec 14, 2012 11:06:42 AM PST
M. Yeager says:
I've explained this in another post, but just to be sure you know--I'm doing it to be nice. Trying not to bother the parents at work. Southern Hospitality.

In reply to an earlier post on Dec 14, 2012 11:07:27 AM PST
Just Peachy says:
I would think it could wait until this evening. Right?

In reply to an earlier post on Dec 14, 2012 11:10:49 AM PST
You did not make it clear you were an adult, though. And I don't trust even my closest friends with my Amazon password and access to my credit cards, so I wouldn't have expected you to have it anyway.

There's not a lot of identifying information to look for, but there is a serial number. The account owner can probably call Customer Service and have them verify that the serial number matches the original purchase number. You could also, since you have the login information. go to http://amazon.com/myk, click Manage Your Devices, and see if the missing Kindle has in fact been deregistered - if it hasn't had a WiFi connect yet Amazon might not know, and you can see the serial number there for comparison.

In reply to an earlier post on Dec 14, 2012 11:11:02 AM PST
So if there were a way, you'd expect people here to just post it for you while we assume or hope that no one with other motives would ever see that? You're a teacher? Do you think you could look at the bigger picture?

In reply to an earlier post on Dec 14, 2012 11:11:44 AM PST
I understand, but there might be a lesson to be learned here. A 7th grader is old enough to secure a Kindle. A seventh grader should immediately know if the Kindle in question is theirs or not. The Kindle name would be at the top of the home screen, and that 7th grader should know which books are on the device.

Something is not making a whole lot of sense here.

In reply to an earlier post on Dec 14, 2012 11:13:52 AM PST
If the kindle was de-registered after it was stolen, wouldn't the Kindle name and books disappear if it was a Fire?

Posted on Dec 14, 2012 11:14:26 AM PST
Creepy alert. Spine tingling. The OP says the kid is a "friend of his", not the son of a friend. This is a big difference.

I am creeped out.

In reply to an earlier post on Dec 14, 2012 11:17:35 AM PST
Just Peachy says:
I don't see where the OP said it was Fire or not.

In reply to an earlier post on Dec 14, 2012 11:19:08 AM PST
Yeah, that's why I assumed he was another 7th grader.

Laura - my thinking was that if it was deregistered at the Kindle but had not yet made a WiFi connection it would still be registered on the account at Amazon and the serial number would still show.

In reply to an earlier post on Dec 14, 2012 11:19:53 AM PST
I don't presume to know if it is a KF or an e-ink Kindle. The only way to be sure who is the owner of the Kindle device is to check the SN.

The individual who purchased the Kindle would still have access to the serial number.

In reply to an earlier post on Dec 14, 2012 11:20:13 AM PST
He never said it was a Fire, and for most of this discussion it doesn't matter. I am betting it is a Fire, though, because what else would a 7th grader carry around or steal?

Posted on Dec 14, 2012 11:20:33 AM PST
M. Yeager says:
Sorry. I was just trying to help a very upset child. Absolutely no ulterior motive. And yes, you would think a 7th grader could keep something secure, but they can't always and the thieves are smarter and smarter. *g* I'll just give it to his dad and tell him to handle it. That's best. Thanks to those who offered helpful advice.

In reply to an earlier post on Dec 14, 2012 11:21:20 AM PST
Last edited by the author on Dec 14, 2012 11:21:42 AM PST
Some kids will steal other kids chit just to be mean. "Oh, Johnny likes that reader thing? Well, I don't like Johnny. I'll steal his toy."

ETA missing word

In reply to an earlier post on Dec 14, 2012 11:21:30 AM PST
Just Peachy says:
Some kids will steal *anything*, especially something electronic. Also, some 7th graders do read books without pictures.

In reply to an earlier post on Dec 14, 2012 11:21:58 AM PST
Just Peachy says:
This is why schools have policies about children bringing electronics to school.

In reply to an earlier post on Dec 14, 2012 11:22:27 AM PST
I wonder what the ratio is between 7th graders who read books without pictures to 7th graders who would steal other peoples' stuff?

In reply to an earlier post on Dec 14, 2012 11:23:14 AM PST
Princeling has asked when he can take his Kindle to school. I told him when he was responsible enough not to lose it or break it, and when he was big and strong enough to keep anyone from taking it from him.

In reply to an earlier post on Dec 14, 2012 11:23:33 AM PST
All the more reason for the child's parent(s) to deal with it. Maybe continuing to take it to school isn't such a good idea.
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Discussion in:  Kindle forum
Participants:  12
Total posts:  47
Initial post:  Dec 14, 2012
Latest post:  Dec 14, 2012

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