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Books on Kindle but not on amazon account


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Showing 1-6 of 6 posts in this discussion
Initial post: Aug 17, 2012 7:20:25 PM PDT
I currently have a book on one of my kindles and i went online to transfer it to another kindle. The problem is my book is no where on my amazon account. Actually a lot of my books aren't on my amazon account under "manager your kindle" How do i fix this?!

In reply to an earlier post on Aug 17, 2012 7:24:06 PM PDT
P. Papaurelis - You may have created a second account accidentally. You need to contact customer support for help straightening out your accounts.

TO CONTACT KINDLE CUSTOMER SERVICE:
Click on this link and fill in the information. https://www.amazon.com/gp/help/contact-us/kindle-help.html/?nodeId=200127470
You may have to sign in. I would use the PHONE or CHAT options.
Do NOT use e-Mail.
CALL ME under the PHONE tab is great if available.
They will call you within minutes.

In reply to an earlier post on Aug 17, 2012 7:41:34 PM PDT
R. Wilde says:
Did you get the books from Amazon, or from another source such as Baen or Gutenberg?

Posted on Aug 17, 2012 9:19:14 PM PDT
D. Knight says:
There's another possibility: the Kindle form of the book is no longer available from Amazon. That happened to me a few days ago. I have a book on my Kindle Keyboard that I wanted on another device, and I couldn't find it on MYK page. So I looked the book up in Amazon and discovered the book was no longer available as an e-book.

Maybe it's just out for formatting issues (it was one of those books that just scanned charts in making hard to read) and if/when it's available again, hopefully it'll also show back up on my book list.

In reply to an earlier post on Aug 17, 2012 9:38:20 PM PDT
D. Knight - Amazon won't remove books from your account because the book is no longer available. You should contact customer support to see where your book is.

In reply to an earlier post on Aug 17, 2012 11:48:28 PM PDT
Denis Powell says:
D Knight, I've had this happen to a number of my books - usually because a different publisher has the rights - and in every case they've been renamed in both the archive and Manage your Kindle. They all have "ZZZ-PULLED" in front of the title so now appear at the end alphabetically, but are still downloadable.
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Discussion in:  Kindle forum
Participants:  5
Total posts:  6
Initial post:  Aug 17, 2012
Latest post:  Aug 17, 2012

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