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Kindle Fire can't access or open apps or the App Store! What's wrong with it? I've turned it off and on numerous times. No help. It's accessing Facebook ok but security warnings are popping up like crazy. HELP!!


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Showing 1-25 of 211 posts in this discussion
Initial post: Dec 9, 2012 8:26:33 AM PST
My Kindle Fire can't/won't open any apps or the App Store. Tried turning it off and on. Nothing. It's able to access Facebook but security warnings keep popping up like crazy. HELP!

Posted on Dec 10, 2012 4:56:27 AM PST
Murph530 says:
I'm having the same issue with mine. I wonder if amazon is having some sort of issue?

Posted on Dec 10, 2012 5:38:53 AM PST
Darlene and Murph530 - Check your date and time. If they are incorrect you'll get the exact problems you're experiencing.

To change the time:

1st Gen Fire go to Settings (round gear icon) > More > Date & Time > Automatic = On and then change the Time Zone

2nd Gen Fire and Fire HD go to Settings (swipe from top) > More > Device > Date & Time > Time Zone

Have your wi-fi on and your time will correct itself.

Posted on Dec 20, 2012 12:37:03 PM PST
Having the same problem! Called amazon customer survive they couldn't find the problem. When I open it it doesn't even load or atleast open! Someone plz help me D's;

In reply to an earlier post on Dec 20, 2012 12:39:34 PM PST
~nospin says:
Check your time as Pineapple explained in the post above yours.

Posted on Dec 21, 2012 10:28:11 AM PST
Time is already set and is ok its not the problem. What should I do now :(

In reply to an earlier post on Dec 21, 2012 10:49:08 AM PST
Have you sync'd it?

Posted on Jan 6, 2013 11:33:10 AM PST
Have the same problem please help, i have just checked times they are oky

In reply to an earlier post on Jan 6, 2013 11:37:13 AM PST
If you've done the above, it is time to talk to Kindle Support.

Click on help at the top or bottom of any Amazon page and then the Contact Us button on the next page. Answer the questions and then the contact info will be given. I suggest using live chat or phone for quickest response.

In reply to an earlier post on Jan 21, 2013 11:20:43 AM PST
john carre says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Jan 21, 2013 11:23:18 AM PST
You probably just need to reboot your Fire. No one is messing with your apps.

Posted on Jan 21, 2013 11:39:56 AM PST
Frank Tuttle says:
The KGB messed with my apps once.

Once.

In reply to an earlier post on Jan 21, 2013 11:42:32 AM PST
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In reply to an earlier post on Jan 21, 2013 11:43:24 AM PST
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In reply to an earlier post on Jan 21, 2013 11:46:21 AM PST
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Posted on Jan 22, 2013 9:53:21 PM PST
update - it works now!!!!! ok do these steps
1) go to the settings
2) go to device
3) click on factory default
warning- make sure you know your wifi password and you amazon account to!

In reply to an earlier post on Jan 30, 2013 11:16:17 AM PST
miesters1 says:
If you do this won't you lose all your stored information?

Posted on Jan 30, 2013 11:25:35 AM PST
mine does the same thing..I tap nothing happens..so now I just shop on the Amazon website from my web browser

Posted on Jan 31, 2013 9:01:18 PM PST
Last edited by the author on Jan 31, 2013 9:03:02 PM PST
To Maria - all your apps will be saved in cloud and apps . All you have to do is redownload them and poof! My information will be stored back when I put my Wifi and amazon account.

Posted on Feb 25, 2013 2:44:34 PM PST
Bahama says:
My apps wont open ether it say to redonload it at the app store but when I go to the app store it will not load it says connection errer and I'm connected I am having trouble too help HELP!!!!!

In reply to an earlier post on Feb 25, 2013 3:05:49 PM PST
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Posted on Mar 8, 2013 7:28:21 PM PST
To Maria and strawberrylover- I was having the same issue. Wifi works fine, time and date are correct, but app store is totally blank, couldn't download any except to do it on my computer via amazon and then sync. I followed the instructions posted by strawberrylover and WA-LA! The app store appeared! The one thing I did lose were the photos that I had taken with the camera on my FireHD. I didn't bother to take the time to try to store them elsewhere. Hope this helps somebody else!

Posted on Mar 13, 2013 6:19:12 AM PDT
Last edited by the author on Mar 13, 2013 6:20:52 AM PDT
naomi says:
Can't open my photo tab on my kindle fire hd 8.9 . It tries to open but will not open anyone have a solution

Posted on Mar 22, 2013 10:34:54 AM PDT
I cannot open Facebook from my Kindle Fire HD 7". I get a window reading "webpage not available". Help!

Posted on Mar 22, 2013 6:42:05 PM PDT
What the heck? Whenever I get in-app purchases it doesn't get my items in the game but it takes my money.
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Discussion in:  Kindle forum
Participants:  147
Total posts:  211
Initial post:  Dec 9, 2012
Latest post:  21 hours ago

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