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Customer Discussions > Kindle forum

Change on MYK/MYCD page

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Showing 1-25 of 26 posts in this discussion
Initial post: Apr 29, 2014 7:54:00 PM PDT
Artist says:
I just noticed that there's not longer a sorting option for loans. I was also unable to completely delete my last KOLL book. I could return it, but not delete it from my list (which I never had to do before, it deleted itself). It tells me that deletion is not supported for that book and it remains on my list.

In reply to an earlier post on Apr 29, 2014 7:55:06 PM PDT
weird... I just returned a couple library loans and that option was there for me.

In reply to an earlier post on Apr 29, 2014 8:19:43 PM PDT
CatChat says:
seems Amazon is making changes all over the place. myk/mycd, the help page...

In reply to an earlier post on Apr 29, 2014 8:40:03 PM PDT
Artist says:
Library loans and KOLL loans are two different things. Maybe that's the reason.

You still see Loans as an option in the drop down box on the upper left of the page?

In reply to an earlier post on Apr 30, 2014 4:47:52 AM PDT
Yes, though it doesn't appear immediately but within a few seconds of my MYK populating. When I click it all loans (library and koll) show. (including all returned library/koll loans).

In reply to an earlier post on Apr 30, 2014 5:12:25 AM PDT
"... deletion is not supported for that book and it remains on my list..."

I wonder if that's in response to the repeated question, "How can I see a list of the books I've borrowed?"

In reply to an earlier post on Apr 30, 2014 10:06:43 AM PDT
Artist says:
That was my first thought, Folina.

Posted on Apr 30, 2014 10:57:03 AM PDT
Artist says:
I just checked the page again, and while I still don't have a "loans" option in the drop down box, the Prime book that I returned is not displaying on my list any more.

In reply to an earlier post on Apr 30, 2014 11:01:05 AM PDT
CatChat says:
I'm seeing threads in several forums mentioning a difference in some page or another. either amazon is doing a major overhaul of its site or there's a big glitch causing havoc

Posted on Oct 14, 2014 10:19:31 AM PDT
sandra w.cox says:
I ordered the kindle edition of Gone Girl on October 13th and it has not arrived on my kindle, although my card was charged.


In reply to an earlier post on Oct 14, 2014 10:26:36 AM PDT
What have you tried? What Kindle do you have? Does it show in your MYCD list?

In reply to an earlier post on Oct 14, 2014 10:27:12 AM PDT
Is your router working? Is wi-fi turned on, on your device? Did you sync?

Posted on Oct 17, 2014 12:42:45 PM PDT
My kindle just changed me from USA to UK overnight. Any ideas on how I can change it back to USA

Posted on Jan 14, 2015 1:28:49 PM PST
geno says:
I have just obtained a Amazon Kindle App for my IPhone. When I open it I find two books of my wife ordered on her separate KINDLE ACCOUNT.( which I have no desire to ever read) I called Kindle and even the supervisor said that they can not remove them it is something I have to do. Instructions were sent to me however that web site does not exist. Since Amazon can not or will not help me does anyone know how to remove these two 'chic books' from my account?

In reply to an earlier post on Jan 14, 2015 1:32:13 PM PST
Last edited by the author on Jan 14, 2015 1:32:50 PM PST
HJ Leonard says:
There is no 'separate' Kindle account. Do you share the same Amazon account? If not, then it's highly likely that the app is registered to 'her' Amazon account and needs to be reregistered to 'your' Amazon account.

If you share the same Amazon account, then you will see all of each other's books.

In reply to an earlier post on Jan 14, 2015 4:19:23 PM PST
CBRetriever says:
if you used the same email that she did to register her kindle and the same password, then you registered it to her account

In reply to an earlier post on Jan 14, 2015 4:44:33 PM PST
 nospin  says:
If you have signed up for the Family account which can merge your Kindle and Audible accounts, she has to check the box after purchase "Do Not Share with (husband)" or else all purchases show.

Posted on Mar 20, 2015 2:20:20 PM PDT
I tried to down load a video from my kindle to my computer and all it downloaded was the pictures - now I have to delete 619 photos.
Sheese - why are these things so hard or is it me? Still can't figure it out. any help out there?

Posted on Apr 14, 2015 11:09:10 AM PDT
I changed or updated my charge acct expiration date so I can order books for. My kindle, it still keeps showing my old expiration date and I can't order any new books, what can I do?

In reply to an earlier post on Apr 14, 2015 12:00:08 PM PDT
Last edited by the author on Apr 14, 2015 12:01:32 PM PDT
Go into your account and make sure that you're one click credit card was also updated.

EDIT - Under Account - Settings - 1-click Settings

Posted on May 12, 2015 5:38:48 AM PDT
April Dixon says:
I can't change my credit card so I can get kindle unlimited I have tried everything

In reply to an earlier post on May 12, 2015 7:10:35 AM PDT
A. Dietz says:
April, contact customer service for help.

To chat with customer service:
To have customer service call you:

Posted on Jun 24, 2015 12:09:44 PM PDT
I ordered kindle unlimited by mistake just a few minutes ago PLEASE unsubscribe me or tell me what else to do to get out of it

In reply to an earlier post on Jun 24, 2015 12:12:05 PM PDT
CBRetriever says:
instructions here:

Posted on Feb 29, 2016 12:21:06 PM PST
Roy Fowler says:
I received a email from Amazon stating that I needed to update our Kindle Fires (2 0f them). I tried to follow the instructions several times without success!
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This discussion

Discussion in:  Kindle forum
Participants:  18
Total posts:  26
Initial post:  Apr 29, 2014
Latest post:  Feb 29, 2016

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