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sound and video disappearing

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Showing 1-3 of 3 posts in this discussion
Initial post: Jun 26, 2014 12:46:42 AM PDT
Every so often my kindle 8.9hdx loses sound and video playback. Hard reset brings it back. Customer service thought it had something to do with the magnets in the Amazon origami case so they sent me a new one but it's still happening. Anyone else have this problem?

In reply to an earlier post on Jun 26, 2014 1:01:00 AM PDT
The Artist says:
Have you tried it without the origami case?

In reply to an earlier post on Jun 26, 2014 4:23:17 AM PDT
ALL the origami cases have magnets.
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Discussion in:  Kindle forum
Participants:  3
Total posts:  3
Initial post:  Jun 26, 2014
Latest post:  Jun 26, 2014

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