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Customer Discussions > Kindle forum

Last Word of Highlight Getting Lost on Chrome App Reader


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Showing 1-21 of 21 posts in this discussion
Initial post: May 7, 2012 2:34:10 PM PDT
Alan Swartz says:
I am having a problem with highlighting text on a book in the Web Reader app in Chrome browser. When I highlight some text and then go to the http://kindle.amazon.com page and look at the highlight there, the last word is missing.

If I look at the highlight on my Fire or on my Kindle 3, the complete highlight shows up after syncing. Anything I highlight on the other devices will show up complete everywhere, including on the http://kindle.amazon.com page.

So the problem is only showing up when I highlight on the web browser reader and then look for it on http://kindle.amazon.com.

Anybody else seeing this problem?

I am using Chrome 18.0.1025.168 on Ubuntu Linux 12.04. Everything is up to date as of today (May 7, 2012).

Posted on May 9, 2012 6:38:33 PM PDT
Alan Swartz says:
Really, does no one else have this problem?

Will Windows and Mac users please reply: do you have this problem or not?

Help me narrow this down.

Thanks!

Posted on May 9, 2012 6:44:51 PM PDT
The subset of the population who use Chrome on Linux and who also read these forums is probably fairly small.

In reply to an earlier post on May 9, 2012 7:24:22 PM PDT
 nospin  says:
Yes I have experienced the last word missing using Chrome under Windows 7.

Posted on Jul 8, 2012 11:03:22 PM PDT
I have the same problem, Firefox 13 on Ubuntu Lucid.

Posted on Aug 27, 2012 7:21:20 AM PDT
M Strachan says:
I also have the same problem, using Chrome on a Mac.

Posted on Feb 28, 2013 11:26:51 PM PST
Wendy Wang says:
I have the same problem, Chrome on Windows 7.

Posted on Mar 24, 2013 2:33:41 PM PDT
J Fisher says:
I have the same problem with the Windows 8 tablet app. Highlights look ok in other kindles but not in my highlights summary, which breaks my export to Evernote.

Posted on May 7, 2013 10:59:14 PM PDT
hypatia says:
I'm seeing this on Win8 in Chrome and IE :(

Posted on May 11, 2013 12:05:56 PM PDT
Still a problem. Chrome on Linux Mint "Maya" (Ubuntu 12.04 based).

Posted on Jun 3, 2013 9:32:36 AM PDT
Phil says:
I'm seeing this on the IOS Kindle app on my iPad. The odd thing is, it's only for certain books, as highlights from another book yesterday are fine.

Posted on Jul 6, 2013 11:17:00 AM PDT
Last edited by the author on Jul 8, 2013 4:25:00 AM PDT
C. Stuckey says:
I've been dealing with this very frustrating problem for some time now. Using Chrome and Firefox on Windows XP, Win7, and Win8.

What's interesting is that the last word gets chopped off only after syncing. If I view the notes and highlights tab in Cloud Reader before I close the browser, my highlights are intact. Once I close the browser and then go to check my notes and highlights on http://kindle.amazon.com, the last word gets chopped off. When I return to Cloud Reader and check my notes and highlights tab, the word is missing there, too.

Even more frustrating is that the entire passage is still highlighted in yellow in the book itself, even after it shows in the highlights tab that it is gone.

Please fix this issue, Amazon.

Posted on Jul 16, 2013 2:47:59 PM PDT
Hrafnhildur says:
I have the same problem when I highlight in my mac and iphone kindle reader.

Posted on Jul 24, 2013 9:01:15 AM PDT
HP12C says:
I have the same problem

In reply to an earlier post on Jul 24, 2013 1:17:12 PM PDT
Have you tried including a few extra words at either end?

In reply to an earlier post on Jul 24, 2013 4:44:58 PM PDT
HP12C says:
Good idea. But shouldn't have to, right?

In reply to an earlier post on Jul 24, 2013 4:45:11 PM PDT
Alan Swartz says:
Troy, what operating system (and version) and browser (and version) are you using?

In reply to an earlier post on Jul 24, 2013 4:57:59 PM PDT
Sure, but which do you want more? A solution that works instantly, or to kvetch and waste time trying to figure out WHY?

In reply to an earlier post on Jul 24, 2013 5:36:23 PM PDT
HP12C says:
Issue seems to happen when highlights are made with Kindle app for iPad. Highlights made using Kindle for Mac show properly.

Thanks for any advice.

Posted on Aug 24, 2013 6:35:17 AM PDT
BERGorch says:
I have the same problem. HEY, AMAZON, WTF??? Such a simple thing and you can't work it out for so long???

Posted on Oct 5, 2013 6:39:03 PM PDT
LIA says:
I seem to be having a similar problem: if I highlight on my Kindle device, the highlight appears properly when I look at my Kindle notes online; but if I highlight on my iOS devices, the last word disappears when I look at my Kindle notes online. Yet that highlight appears properly when I read the book itself, whether on Kindle for Mac, or the Kindle, or the iOS devices.

Very aggravating.
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Discussion in:  Kindle forum
Participants:  16
Total posts:  21
Initial post:  May 7, 2012
Latest post:  Oct 5, 2013

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