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forgot password for parent controls

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Showing 1-25 of 110 posts in this discussion
Initial post: Sep 26, 2012 8:24:26 AM PDT
Dustan Farr says:
trying to find out how to get my password or to set a new one

Posted on Sep 26, 2012 8:40:15 AM PDT
I believe you will have to do a factory reset on the Kindle. Which model do you have? You need to keep track of the password yourself; Amazon does not track it.

From the help pages:

To remove or change Parental Controls, you'll need to enter your password. If you forget your password, you'll need to reset your Kindle to factory defaults by entering "resetmykindle" as the Parental Controls password. After resetting, you'll need to re-register your Kindle and download your content from Manage Your Kindle ( again.

Posted on Dec 17, 2012 6:22:03 AM PST
Owned my Kindle Fire for yr...this weekend Parental Control password enabled itsself somehow and I did NOT set this up..cant access Web now because there isnt a password that works (have tried all that have been mentioned on internet - last 4 of SS#, lowercase 1st name, router #, etc)...whats the deal...?? anyone else have this happen recently? solutions other than resetting everything to factory???? this is so NOT cool!

In reply to an earlier post on Dec 17, 2012 6:36:41 AM PST
Fuzzy says:
As was posted if you do not know the password you have to reset to factory setting. That is the only way to do it.

In reply to an earlier post on Dec 17, 2012 7:03:25 AM PST
Chief is correct, and I would add that an ounce of prevention is worth a pound of cure. Once you have re-downloaded everything you want to the Fire (consider it a spring cleaning of sorts), then YOU place the Parental Controls, with a password you'll remember. That way, no one can lock you out, again.

Posted on Dec 17, 2012 7:04:44 AM PST
But issue is also that I never set this..did upgrade set this setting on automatically? So back to factory settings, will everything I have purchased/downloaded that IS in my Kindle acct automatically sync to my kindle...wondering if anyone else recently has had this happen - allpostings I am coming across are from May 2012..not recently.

In reply to an earlier post on Dec 17, 2012 7:06:38 AM PST
If you reset to factory defaults, it will be completely clean. You will need to individually download everything you want on there. Sorry.

I don't know what to tell you about "how" it happened; I can only offer advice on how to clean it up.

Posted on Jan 7, 2013 6:34:20 PM PST
psucale says:
The people experiencing this bug did not enable the parental control password. This is a bug in the kindle. Don't reset your device people!!! Just go onto your amazon account and "manage your device" and deregister it. That resets the parental control password. Go to the device and hit resync. When thats done go into the settings gear, my account, and register it using your amazon account info. It will be as before, nothing lost. I just got off the chat with a helpful amazon tech rep who gave me this information. The only unfortunate part was that they blamed my kids for accidentally setting the password. The problem is that I have three kindles and they all exhibited this problem at the same moment. Not likely all three were "accidentally set"

In reply to an earlier post on Jan 7, 2013 8:01:25 PM PST
MiMi says:
I am so glad for your update psucale....mine is generating the need for password that I did set either! Thank you!

In reply to an earlier post on Jan 25, 2013 3:32:23 PM PST
I have tried that it lost all of my apps

Posted on Jan 25, 2013 3:33:30 PM PST
What the heck are you guys thinking oh heck no

Posted on Jan 25, 2013 3:38:23 PM PST
sprinter says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Jan 25, 2013 3:40:19 PM PST
King Al says:
Your content is still in your cloud. You can redownload it.

In reply to an earlier post on Jan 25, 2013 3:40:32 PM PST
King Al says:
What the heck are you talking about?

Posted on Feb 10, 2013 7:45:56 AM PST
I did what pscale did an it worked with no problems. I appreciate the post.

In reply to an earlier post on Feb 12, 2013 7:36:19 PM PST
larry says:
Hey I'm a kid and I want to get rid of parental controls. So all I have to do is reset my kindle then download everything over again?

Posted on Feb 12, 2013 7:36:55 PM PST
larry says:
By the way my name is not larry

In reply to an earlier post on Feb 12, 2013 8:19:02 PM PST
King Al says:
Only if you know the password to the account.

In reply to an earlier post on Mar 7, 2013 5:00:19 PM PST
Jennifer says:
but how?

In reply to an earlier post on Mar 18, 2013 10:27:47 AM PDT
M brawn says:
Yes this has happened to to of our kindle fire' this weekend:(

Posted on Apr 24, 2013 1:34:48 PM PDT
insane that erasing the kindle is the ONLY solution to forgetting the password. unreal. seriously?!?!?! ugh!

In reply to an earlier post on Apr 24, 2013 1:46:16 PM PDT
Cassie Anne says:
What would you suggest, then? Let's say your Kindle was lost or stolen. Would you want the stranger who found it to have access to your device?

Posted on May 30, 2013 7:19:15 PM PDT
Dunncorrado says:
I just got my son a kindle fire. Set my password for parental controls the same one I use for all of them...yet the password doesn't work. I now have to reset it to factory settings not very happy about this.

In reply to an earlier post on May 30, 2013 7:49:44 PM PDT
Mike says:
Okay. And, you're announcing this why?

In reply to an earlier post on Jun 1, 2013 12:16:39 PM PDT
alg says:
thank you for this information. i just deregistered and re-registered. but I did have to download everything again! that is painful!
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Discussion in:  Kindle forum
Participants:  77
Total posts:  110
Initial post:  Sep 26, 2012
Latest post:  1 day ago

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