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Possibility to disable (opt-out) Special Offers on Kindle Paperwhite in Czech Republic


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Showing 1-6 of 6 posts in this discussion
Initial post: Aug 22, 2013 6:22:08 AM PDT
I have Kindle account and my billing address in Czech Republic (if that makes any difference?) and when I open "Manage Your Devices" I can see "Special Offers|Subscribed" which is OK. But there is no Edit button available for opting-out. Is that by design for Kindle Paperwhite or our country or am I missing something? Thanks, I am willing to pay, but just can't... :/

In reply to an earlier post on Aug 22, 2013 6:27:26 AM PDT
CBRetriever says:
that button's only there for US residents because they were the only ones who could buy them - you'll need to contact Customer Service to have them removed (click on the Help link at the top of this page, select Kindle, then click the orange Contact Us button)

I need to do this too, as mine has finally reached the point where it keeps asking me to register and then sync mine (it is registered and I sync all the time) and I'm also outside the US

In reply to an earlier post on Aug 22, 2013 7:30:20 AM PDT
Thanks for your response, I will try that! It was bought here in Czech Republic in major retailer as "sponsored version" with professionally translated printed Czech manual so I am assuming this is official Amazon distribution... but maybe not.

In reply to an earlier post on Aug 22, 2013 10:43:40 AM PDT
CBRetriever says:
the manual isn't regular issue as the kindle user guide is actually a file on the kindle itself

In reply to an earlier post on Aug 22, 2013 10:51:15 AM PDT
Yep, but it's in English and some other languages only, not in Czech which si required by our legislation. As I said, I have received nice printed manual in Czech professionaly translated (including pictures etc.) so it seems official, not only some US import... but who knows.

Either way I was contacted by customer support within an hour and my problem was solved (special offers disabled)! :)

In reply to an earlier post on Aug 22, 2013 11:09:53 AM PDT
CBRetriever says:
excellent!

now, if I'd just stop being so lazy, I'd take care of mine
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This discussion

Discussion in:  Kindle forum
Participants:  2
Total posts:  6
Initial post:  Aug 22, 2013
Latest post:  Aug 22, 2013

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