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suddenly I have kindle cloud and no kindle


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Showing 1-3 of 3 posts in this discussion
Initial post: Nov 10, 2013 12:39:03 PM PST
goforths says:
This week for first time I could not download book for my old kindle (keyboard type) from library or kindle store. Instead, they are being delivered to kindle cloud which I never ordered or desire. I have never had problems with kindle before. Have done the kindle problem check and restarted after holding start button for 20 seconds. HELP1
Jestene's Kindle jestene1927@gmail.com

In reply to an earlier post on Nov 10, 2013 1:01:01 PM PST
Carbonbased says:
First, edit your post and remove your email--we're other customers, not Customer Service.

Now, from Home, press Menu, select Settings and check that your KK is still registered.

If it's still registered, you might have inadvertently opened a second account and are trying to buy ebooks on an account that doesn't have a device registered to it. Go to a book's product page and open the dropdown 'deliver to' window below the buy button to see if there are any devices listed.

In reply to an earlier post on Nov 10, 2013 1:27:54 PM PST
Last edited by the author on Nov 10, 2013 1:28:28 PM PST
Beth Sexton says:
goforths, have you recently purchased a new KIndle?

When you purchase something in the store look at the "Deliver to" under the buy button and make sure it is still set to the old Kindle. If it is not, go to http://www.amazon.com/myk and look on the left side and select Manage Your Devices.

You will need to edit the names of the Kindles until the one you want is listed first alphabetically.
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Discussion in:  Kindle forum
Participants:  3
Total posts:  3
Initial post:  Nov 10, 2013
Latest post:  Nov 10, 2013

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