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Customer Discussions > Kindle forum

power button kindle fire hd 8.9


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Showing 1-25 of 42 posts in this discussion
Initial post: Nov 26, 2012 11:08:26 AM PST
im having trouble turning off my KF HD 8.9 it turn off after like 10 trys or less

In reply to an earlier post on Nov 26, 2012 11:10:24 AM PST
HJ Leonard says:
It's very sensitive. Just takes light pressure. When I used too much pressure or held it too long it did a reset. Once I realized the problem, it stopped because I changed what I was doing.

Don't know if that helps any.

Posted on Nov 27, 2012 8:14:30 AM PST
I have also been having problems. I not have this problem with the original fire. Can sensitivity of the button be changed via a setting?

In reply to an earlier post on Nov 27, 2012 8:40:30 AM PST
Can you feel a click on the on/off button on your 8.9's? My KF 7 HD has a noticeable click when turning on/off but my 8.9 does not. I called support and asked them if that is the way it is suppose to be. The lady didn't know so they are replacing it with a new one.

Posted on Nov 28, 2012 6:55:54 AM PST
Last edited by the author on Dec 26, 2012 7:19:13 PM PST
I find the on/off button on the HD Fire a serious PIA. The on/off button on my original Fire was/is excellent.
There is a designer out there that needs remedial human factors training. Shame on them and the people who approved the design. I have a Nook HD+ and the on/off button is, in my opinion, the only thing that is better on it than the one on the Fire HD 8.9".

I find it a bit strange where the manufacturers of these small devices hide the function switches. Each of the many devices I have I've had to get out a paint pen and high lite the switch locations.

Subsequent to this post I have replaced my Kindle Fire HD 8.9 and that resolved the 'difficult button' problem. It still is not a joy to use but it now works without difficulty. As usual I found Amazon very prompt and responsive to my complaints.

In reply to an earlier post on Nov 28, 2012 6:59:57 AM PST
**Meya** says:
There were many complaints about the location and the design of the power button on the 1st generation Fire.

Amazon changed it.

Posted on Nov 28, 2012 7:10:30 AM PST
I fine I keep turning up or down my volume when I am trying to turn it off, just takes time to get used to the placement of the button. Love my Fire, and now I get to explore the world of magazines on it, yippee less crap coming in the mail ;-)

Posted on Nov 28, 2012 9:47:07 AM PST
RR says:
I have the same issue with my Fire 8.9--no click when it is depressed, and difficult to get it pressed. It does have a click when it is released. Has anyone figured out if this is normal or should I exchange my device?

In reply to an earlier post on Nov 29, 2012 4:25:33 AM PST
RR, I sent the one that didn't click back. The replacement clicks on and off, so I don't think it is normal that yours doesn't click.

Posted on Dec 3, 2012 6:41:32 AM PST
Jon Berry says:
I seem to be having the same problem with the power button on my kindle fire 8.9. It's very difficult to push on/off and hardly makes a click sound.

Is the power button supposed to feel like the volume buttons? Because the volume buttons seem perfectly fine.

Posted on Dec 9, 2012 7:25:30 AM PST
ginger says:
how do i find a book i just bought?

Posted on Dec 9, 2012 7:32:58 AM PST
Last edited by the author on Dec 9, 2012 7:52:55 AM PST
Rodster says:
Add me to those with a power button issue. I also don't feel a click with the power button when it's depressed, only when it's released. The volume buttons feel great but not with the power button.

I also have the 7" HD and all of the buttons work like they are supposed to.

EDIT: I just noticed that the volume button closest to the power button feels the same. You can press the button and it's not until you release it that you feel a click.

Posted on Dec 9, 2012 12:06:32 PM PST
RR says:
I did exchange mine due to the power button issue, and like the other person above, the power button on the new one I received behaves normally, with regular clicking and no difficulties. So, it's a defect and you should get a replacement. It's very annoying and I am glad it was not just a design issue.

Posted on Dec 12, 2012 5:48:21 PM PST
Armen A. says:
the power button clicks but not working. even i hold it for 30.second to restart but it did not work.returning it. :(

Posted on Dec 26, 2012 1:25:46 PM PST
C. Dowson says:
I am also having issues with my KD HD 8.9 power button. I press it to turn the device on and the Kindle Fire flashes on the screen then goes away and the machine doesn't go on. I hold it to reset it and it does the above again & again. After a few times I feel the click and thats when it stays on. My battery doesn't seem to be charging while connected to the computer either. Even if the unit is shut completely down it won't charge. I had to order the rapid fire charger since all the stores are sold out. Anyone else have similar issues? I called support and will have a new one in two days.

In reply to an earlier post on Dec 26, 2012 7:27:56 PM PST
Most probably your Tablet is slightly charging while connected to your PC but very little and not very well. The 500ma from a USB connector is insufficient to do the job. You need a 1.8 to a 2 ampere charger to do the job.There is one sold as being specifically for the Kindle Fire HD's for 20 dollars. Others in that amperage class are available for less
money.

Posted on Dec 26, 2012 8:19:47 PM PST
Looks like I will be sending mine back as well. The power button does not work and there is no way to turn the device on, even if it is fully charged. However, it will power up and turn on when it is plugged in. Seems like this is a big issue for many based on what I have read here and elsewhere.

In reply to an earlier post on Dec 26, 2012 8:29:01 PM PST
Just FYI, the Fire charger is 9 watts and others are usually 5 or less.

Posted on Dec 28, 2012 4:11:08 PM PST
I sent mine back for a power button defect as well.

In reply to an earlier post on Dec 28, 2012 9:27:39 PM PST
I use the official Amazon case, which turns it on and off automatically so there's no issue. But I certainly wouldn't buy a $50 case to solve a flaky on/off switch; it's just an added convenience on the case I was buying anyway.

In reply to an earlier post on Jan 16, 2013 8:12:15 PM PST
Melissa says:
me to I can not find the on and off bitten and I sacked that if I leave it on my kindle fire h d will die

In reply to an earlier post on Jan 16, 2013 8:32:26 PM PST
@Willow: On my Fire HD, the power switch is at the top.

In reply to an earlier post on Jan 21, 2013 8:37:21 AM PST
Last edited by the author on Jan 21, 2013 8:40:57 AM PST
K. Smith says:
I have the EXACT same issue with the one I bought last night. The power button makes no click, and the down button on the volume rocker (the side closest to the power button) doesn't click either. I would've assumed it was poor design if it hadn't been for the up volume side, which works quite well. Exchanging...

Posted on Jan 25, 2013 9:11:04 AM PST
I am on my third Kindle Fire HD and have had a problem with the power button on all three. I am tired of setting up new machines. I worry about three months or so down the road being able to even use my Kindle. Other than the power button I love it and do not want to give it up. I just feel that when I invest over $300 in something, the power button should not be a problem - especially on three different machines.

Posted on Feb 22, 2013 12:08:11 AM PST
My 8.9 power button stopped working, of course so did the kindle! I am ticked off, 300 and its warranty just ran out.
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This discussion

Discussion in:  Kindle forum
Participants:  32
Total posts:  42
Initial post:  Nov 26, 2012
Latest post:  25 days ago

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