Customer Discussions > Kindle forum

recovering data off dead kindle fire?


Sort: Oldest first | Newest first
Showing 1-7 of 7 posts in this discussion
Initial post: Nov 29, 2012 11:45:46 AM PST
I have a first generation kindle fire whose battery won't recharge at all. I would like to know if it is possible to recover data off it? Specifacilly the journal app with the picture of the feather on it? I did do a backup in the app but not email as i did not have email set up on the kindle fire. Thanks for any help. ;)

Kerri

In reply to an earlier post on Nov 29, 2012 11:48:47 AM PST
Perhaps connect to your computer (via USB) and peruse through the files?

Posted on Nov 29, 2012 12:30:01 PM PST
I tried that and it won't turn on so i can unlock the kindle fire so my computer does not recognise there is a device in the USB port :(

Kerri

Posted on Nov 29, 2012 12:35:24 PM PST
No, if you can't get it to power up there is no way to access the data on it. Sorry.

Posted on Nov 29, 2012 12:48:31 PM PST
Ack.. ok that was what i was afraid of. The kindle fire died due to the micro usb port becoming loose inside the kindle fire. I suppose there is no stop gap fix for that just to get that data? I had been having to hold the chord a very particular way but then because it was in effect using battery while charging as it could no longer charge while off. It just now seems not to be able to get past the first screen to unlock... I have since learned NEVER to use my kindle fire while charging it as this is what causes the micro usb issue... desivn flaw that sucks!!! I am glad amazon replaced it though. I love my kindle a lot to not have one!

Kerri

In reply to an earlier post on Nov 29, 2012 2:35:46 PM PST
No, sorry, if you can't get it to charge by holding the cord in anymore I can't think of any workaround.

In reply to an earlier post on Nov 29, 2012 2:38:21 PM PST
Thanks for trying to think of a work around! I knew this question was a shot in the dark! :)

Happy reading!

Kerri
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


 

This discussion

Discussion in:  Kindle forum
Participants:  3
Total posts:  7
Initial post:  Nov 29, 2012
Latest post:  Nov 29, 2012

New! Receive e-mail when new posts are made.
Tracked by 1 customer

Search Customer Discussions