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Customer Discussions > Kindle forum

Remove Books from Kindle for iPad and Cloud Reader


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Showing 1-25 of 158 posts in this discussion
Initial post: Aug 20, 2011 8:28:52 PM PDT
I have several books that show up either on the Kindle App or the Kindle Cloud Reader that I wish to remove.
However, when I go to the Amazon website to "manage my Kindle", the books do not show - probably because I tried removing them previously - but they still show on both the apps and the cloud reader.
Any suggestions? Thanks.

Posted on Aug 20, 2011 8:42:39 PM PDT
I don't have an Ipad but on my droid I just click and hold on the book I want to remove and a box pops up with several options including remove from device.

Posted on Aug 20, 2011 8:49:03 PM PDT
Thanks - but that is not the problem. (Maybe I was not clear enough.) If I have downloaded a book - either to the app or the cloud reader, I can remove it as you described.
But the books I want to remove are in my "archive" (or listed under "cloud" if using the could reader). These - when you tap and hold - only give the option of opening or downloading. But not removing from the archive/library.
Thanks anyway.

Posted on Aug 20, 2011 9:08:54 PM PDT
Last edited by the author on Aug 20, 2011 9:09:33 PM PDT
You can only permanently delete from your archive via your Manage Your Kindle page. If you remove books this way you will have to repurchase them if you want to read them again.

In reply to an earlier post on Aug 20, 2011 9:13:49 PM PDT
That is what I did - remove them using the Manage Your Kindle page - but they still appear in the Kindle App Archive and in the Cloud Reader (showing "in the cloud"). But even though they still show in the apps/reader, they no longer show on my "Manage Your Kindle" page.

Posted on Aug 20, 2011 9:15:47 PM PDT
Did you try to deregister and reregister the app?

In reply to an earlier post on Aug 20, 2011 9:58:55 PM PDT
Well I tried it with the Cloud Reader (the apps are not installed now) and when I re-registered the reader, all the books were still there. Thanks anyway.

In reply to an earlier post on Aug 20, 2011 10:24:12 PM PDT
Last edited by the author on Aug 20, 2011 10:24:40 PM PDT
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Aug 21, 2011 6:02:21 AM PDT
Thanks for the suggestion - BUT if you read any of the previous posts, I don't have a Kindle. I am using the Kindle Apps on an iPad and iPhone4 and the new Cloud Reader. (And yes - I have tried closing the reader and reinstalling it.) Thanks anyway.

Posted on Aug 21, 2011 8:51:06 AM PDT
If I follow this, you deleted books from Archive first, using Manage My Kindle, but that didn't mark-for-deletion from the Cloud reader and Apps. They were orphaned. And now, when you try to remove them from the Cloud reader and apps, they won't go away. Is that it?

If so, there might be code in the Cloud reader and Apps that won't allow you to remove books from a device if it can't find the Archive record, because it wants to update the downloaded-to-devices data in the Archive record. Maybe there was data corruption in these Archive records, which were physically deleted (not just a logical deletion) because there was no record of having copied these books down to the Cloud reader and Apps.

Just a wild guess, but if that's it, Amazon Kindle Customer Service should be able to help you get this cleaned up, and they would tell their programmers to look for a possible programming bug in these apps that allowed this to happen. I suggest you contact Kindle CS.

Posted on Aug 21, 2011 9:17:19 AM PDT
Jazzy_Jeff says:
I think it takes a while to update your archive lists on your devices. Have you tried to download or open the books which were deleted from your archive? See if you get an error message or if they are actually still there.

Posted on Aug 22, 2011 7:45:45 AM PDT
Donald and Jeff:
On either of the apps (iPad and iPhone) and the Cloud reader, all of which were uninstalled, reinstalled, deauthorized and re-authorized, I had no problems downloading books that I had removed from my library through the Manage you Kindle page.
Also, no problems deleting them from the apps/devices. But they were all placed back as archived items.
Thanks for trying, Steve

Posted on Aug 22, 2011 8:04:23 AM PDT
To all those who suggested I contact Customer Service - THANKS!!! They were able to completely remove the ebooks.

Posted on Oct 2, 2011 8:13:13 PM PDT
Lopez Family says:
Do you know what they did? I'm having the same problem.

Posted on Oct 3, 2011 5:09:54 AM PDT
Mary McManus says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Oct 27, 2011 2:38:57 PM PDT
I am, too. Have you figured out how to remove them yet?

In reply to an earlier post on Nov 5, 2011 5:14:25 PM PDT
A. Stern says:
Do you know what they did? I am having the exact same problem.

Posted on Nov 17, 2011 10:26:56 AM PST
P. Gough says:
For me they showed until I "synced" my Kindle fire. Sync is at the top with volume, wifi, brightness etc.

Posted on Nov 17, 2011 10:43:35 AM PST
Of course you have to sync, that's how it would "know" to update the Archives list.

Posted on Nov 17, 2011 7:11:32 PM PST
i am having this problem also...i want that book cover deleted from kindle fire...i have deleted it from the archive at manage kindle but still the icon shows up in carosel

Posted on Dec 17, 2011 4:11:04 AM PST
Last edited by the author on Dec 17, 2011 4:11:28 AM PST
C. SIEW LIN says:
After syncing, my deleted books still show up in the cloud section....I still haven't manage to fix the issue.

Posted on Dec 17, 2011 4:11:35 AM PST
C. SIEW LIN says:
After syncing, my deleted books still show up in the cloud section....I still haven't manage to fix the issue.

Posted on Dec 17, 2011 8:12:42 AM PST
I had the same problem as everyone here - even after deleting the books from all places, it still showed up in the cloud section and the carousel. I tried the suggestion for "syncing" and it worked.

Posted on Dec 26, 2011 7:09:35 AM PST
Donotcallme says:
Tried sync and it took half out...the rest still show in cloud

In reply to an earlier post on Dec 26, 2011 2:45:37 PM PST
Thanks! I just gave my twelve year old a kindle fire and to my embarrassment all my summer romance novels if you want to call them that were available to her! I was frantic to get rid of them. I kept deleting, they kept showing! Finally your simple suggestion work! Lesson learner! If I do not want her to read it neither will I from now on! Thanks!
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Discussion in:  Kindle forum
Participants:  131
Total posts:  158
Initial post:  Aug 20, 2011
Latest post:  May 12, 2016

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