1st I have to say Kindle customer service is the best in the world.
That being said, my situation is such. I like to use kindle for pdfs and the experimental browser outside (cause you can see it in the sun). I really don't buy too many non pdf books cause the drm is a hassle if you have more than one device.
So for those of you who don't know, if its not a kindle purchased book or amazon.com you have to pay for roaming on 3g. Understandable I think ... however ...
However ... wi-fi like on trains or downtown at a free wi-fi hot spot, even outside on our porch, or even in your own home can pop off without warning. Who knows why. Bird poops on the wifi tower antenna. Plane flies overhead. Tower goes offline for a reboot. Train goes in a tunnel, whatever. When that happens, kindle jumps on 3g and starts to bill for premium 3g usage. It does it "secretly" and you don't even know it.
This is compounded by 100X for international travlers such as me and one could very well be hit with a hundred dollar roaming charge just to sych book or play on the experimental browser.
Paranoid people might liken this to cell phone companies that put an internet button in a place where you accidentally hit it so they can make added millions. However I would like to believe this is just an oversight on amazons' part and they will resolve it.
Namely we as customers should get a courteous pop up message when the kindle switches from the free wifi to the premium pay 3g.
One could just turn off all internet but then you cant use wi-fi either so nothing will work, sync or browsing.
Do you guys AGREE that we *should* be able to turn off PREMIUM billing 3g on our devices if we choose ?
Or do you guys DISAGREE and feel that Amazon should leave as-is and secretly pop on the 3g premium and that's just the way life goes.
Let me know please !
Thank you for reading
note: this does not apply for amazon purchases as 3g is free for that, since you are shopping at amazon.com
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