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Customer Discussions > Kindle forum

My kindle fire hd won't turn on!

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Showing 1-21 of 21 posts in this discussion
Initial post: Jul 15, 2013 10:41:39 PM PDT
Plug it up, it displays "kindle fire" then goes off!

Posted on Jul 15, 2013 10:53:51 PM PDT
Already tried holding the power button for 20 seconds, releasing, then hitting power again... SEVERAL TIMES! NOTHING! HELP!

Posted on Sep 15, 2013 7:58:21 AM PDT
Kindle turned off now my kindle fire HD won't turn on, just says kindle fire on the screen and shuts down!

Posted on Sep 15, 2013 8:34:23 AM PDT
MikeJW says:
See the help link at the top of the page? Click on that, then click on the orange contact button, and have Kindle customer service call you to troubleshoot.

Posted on Nov 29, 2013 5:28:05 PM PST
Kindle Fire HD 7" will not Turn 0n..No lights or anything.. Please help. I have it plugged in and there's no response.

Posted on Jan 30, 2014 3:36:36 PM PST
I held the power button down for 20 seconds, released it and then hit it again and it came right on! Hallelujah!!!

Posted on Feb 9, 2014 2:19:42 PM PST
David Evans says:
My new Kindle Fire HD which I recieved last Wednesday (5th February 2014) Re the Mail plus contract will not turn on. There is no sign of life in it even when connected to the mains supply. I had been using it earlier this evening and switched it off. Now when I try to switch it on it is completely dead.

In reply to an earlier post on Feb 9, 2014 2:26:40 PM PST
Artist says:
Help link at top of page, then yellow Contact Us button. Choose phone option so that CS rep can help you in real time over the telephone.

In reply to an earlier post on Feb 11, 2014 8:05:48 AM PST
Patty White says:
Thank you! This worked for me too! Thanks for your help!

In reply to an earlier post on Feb 22, 2014 5:12:19 AM PST
i did the same thing and it worked thank god

Posted on Feb 22, 2014 5:13:25 AM PST
if you hold the power button for 20 seconds it will work mine did

In reply to an earlier post on Feb 28, 2014 4:50:41 PM PST
Susan Conlin says:
Thank you everyone this worked for me as well. 20 second hold, let go and then push and on it went. Thank God

Posted on Mar 1, 2014 6:01:08 AM PST
Just curious, is there any explanation as to why it is happening? Mine did this last night. Also often gets very hot to touch.

In reply to an earlier post on Mar 1, 2014 6:23:24 AM PST
MikeJW says:
If it gets *hot* to touch, that's not good. Suggest that you contact Kindle customer support.

In reply to an earlier post on Mar 6, 2014 6:49:18 AM PST
lndrdmch says:
Thank you! Your post was all i needed.

In reply to an earlier post on Mar 8, 2014 5:04:23 AM PST
barlom says:
Thank you so much holding it for 20 seconds does work :)

Posted on Mar 8, 2014 6:23:27 AM PST
Last edited by the author on Mar 8, 2014 6:24:08 AM PST
Lee Cole says:
I think most Kindle HD's were upgraded to 7.4.8 this morning, and once the upgrade starts, the Kindle is dead. Once the upgrade is complete, the Kindle works again.

In reply to an earlier post on Mar 13, 2014 3:43:07 AM PDT
Al says:
I had the same problem
Done as above and it worked
Thank you!

In reply to an earlier post on Mar 27, 2014 10:49:25 PM PDT
Thanks. That worked for me.

Posted on Apr 14, 2014 10:56:47 AM PDT
Susan Coenen says:
Just had the same problem. Kindle completely dead, even when plugged in. Holding the power button for 20 sec, releasing, and then pressing again worked. Thank you!

Posted on May 3, 2014 11:10:04 PM PDT
[Deleted by the author on May 3, 2014 11:10:22 PM PDT]
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This discussion

Discussion in:  Kindle forum
Participants:  18
Total posts:  21
Initial post:  Jul 15, 2013
Latest post:  May 3, 2014

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