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My kindle paper white won't turn off

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Showing 1-4 of 4 posts in this discussion
Initial post: May 6, 2014 8:40:48 PM PDT
Diane Nugent says:
What do I do if my kindle paperwhite won't turn off??

Posted on May 6, 2014 8:47:20 PM PDT
Dawn says:
What do you mean by turn off? It will show the screensaver when not in use - thats normal

Posted on May 6, 2014 10:18:13 PM PDT
My kindle paperwhite will not turn off either. It just goes to a white page not the screen saver. eventually it shuts down but I'm usually asleep by then so do not know how long it takes, when I press the button to turn it back on, the screen is totally blank, then returns to the last page I was reading. I do not get a screen saver anymore.

In reply to an earlier post on May 7, 2014 2:35:59 AM PDT
Try a hard reset. Ensure the Paperwhite is fully charged and remove the charging cable. Press and hold the power button for 30 seconds (time it). Wait for the home screen to fully load which will take several minutes.
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Discussion in:  Kindle forum
Participants:  4
Total posts:  4
Initial post:  May 6, 2014
Latest post:  May 7, 2014

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