Customer Discussions > Kindle forum

Amazon Kindle app for Windows Phone

Sort: Oldest first | Newest first
Showing 1-14 of 14 posts in this discussion
Initial post: Nov 7, 2012 1:18:35 PM PST
Jonathan says:
Does any one know how to fix my problem?

When I try to open the app, it shows the initial page, the blue one with a kid under a tree, and then immediately closes... It bugs me because it's my 3rd. re- installation and this doesn't seem to be fixing anything

thanks in advance

Posted on Nov 7, 2012 1:44:38 PM PST
Old Rocker says:
Have you upgraded to WinPhone 7.5?

In reply to an earlier post on Nov 7, 2012 1:45:49 PM PST
Have you contacted Kindle support? Click on help at the top of the page and then the contact us button on the next page.

In reply to an earlier post on Nov 7, 2012 1:48:00 PM PST
Jazzy_Jeff says:
I find the easiest fix for Windows problems is to throw the device against the wall a few times. :)

In reply to an earlier post on Nov 7, 2012 1:50:23 PM PST
Jonathan says:
the phone came originally with WP 7.5, I have done a few actualizations though...

In reply to an earlier post on Nov 7, 2012 1:51:17 PM PST
Jonathan says:
I will not do that, but thanks for the advice...

In reply to an earlier post on Nov 7, 2012 2:01:37 PM PST
I don't mean this as an insult, but how anyone who has used a PC in the past 25 years can entrust Microsoft with the operating system for their telephone is beyond me.

Posted on Nov 7, 2012 2:07:57 PM PST
Old Rocker says:
I love my Win Phone and the live tiles

In reply to an earlier post on Nov 7, 2012 2:11:22 PM PST
Jazzy_Jeff says:
I can't stand that interface personally. That is why I will never get Windows 8 either.

In reply to an earlier post on Nov 9, 2012 11:03:50 AM PST
dana says:
It is an issue with the Amazon Kindle app. About a hundred of the latest reviews for the app on the marketplace complain of this same issue. Let's hope Amazon gets around to fixing this real quick.

Posted on Nov 10, 2012 2:38:49 PM PST
Allan Hvass says:
Yes please fix now. Since every review of the Kindle app on WP7 currently rate it as a 1, given it crashes and exits, the average rating is dropping like a stone.

In reply to an earlier post on Nov 11, 2012 7:55:10 AM PST
I seem to have corrected that on my new Lumia 920. Here's how I did it:

1) uninstall kindle app
2) reinstall
3) re-register your device/account
4) download one of your archived books
5) open the book

Once you have opened an eBook, the reader seems to behave. I hope it works for you as it did me.

Posted on Nov 11, 2012 11:07:09 AM PST
Allan Hvass says:
Yes, this worked for me also. Thanks a lot.

Probably this should indicate to Amazon also what the real problem is.


Posted on Nov 11, 2012 7:45:47 PM PST
Last edited by the author on Nov 11, 2012 8:05:37 PM PST
Madame Meg says:
I'm having this same problem on my HTC radar. Kindle app opens, shows the opening page, then promptly closes. The only way I can manage to use it is if I uninstall, re-install, re-register, un-archive, and then immediately read a book. However, I have to do this EVERY SINGLE TIME I open the app! Insane! Any word on a longer term fix?
(I tried downloading directly from Amazon as well as from the Marketplace, same product, same problem.)
UPDATE!!! (Yes, less than an hour later) I just went into the Marketplace to see if I could rate this app and saw that there was an update available. And it works!!! I closed and opened it 4 times in a row, no problems. HOORAY! Good job Amazon, I will now be purchasing my ebooks from you, rather than BN since you won the app for windows race!
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in

Recent discussions in the Kindle forum


This discussion

Discussion in:  Kindle forum
Participants:  9
Total posts:  14
Initial post:  Nov 7, 2012
Latest post:  Nov 11, 2012

New! Receive e-mail when new posts are made.
Tracked by 4 customers

Search Customer Discussions