Shop Costumes Learn more nav_sap_SWP_6M_fly_beacon Jana Kramer All-New Fire TV Stick with Voice Remote Subscribe & Save Introducing Handmade New Kitchen Scale from AmazonBasics Amazon Gift Card Offer redoaks redoaks redoaks  Amazon Echo Starting at $49.99 Kindle Voyage AutoRip in CDs & Vinyl Shop Now Learn more
Customer Discussions > Kindle forum

Kindle stopped working

Sort: Oldest first | Newest first
Showing 1-10 of 10 posts in this discussion
Initial post: Oct 16, 2013 1:52:50 PM PDT
Kindle I bought in sept 2012 and it quit working today 10/16/13. What is my recourse, if there is any?

Posted on Oct 16, 2013 1:54:20 PM PDT
T. Cook says:
Click Help then Contact Us, and follow the appropriate prompts.

In reply to an earlier post on Oct 16, 2013 2:02:48 PM PDT
quilt lover says:
Have you tried re-starting it? Which kindle is it?

Posted on Oct 17, 2013 6:38:12 AM PDT
Kindle wi-fi. 6". Won't restart

In reply to an earlier post on Oct 17, 2013 6:39:51 AM PDT
Just Peachy says:
Are you sure it is charged?
Did you hold the power button for 30 seconds to do a restart?

In reply to an earlier post on Oct 17, 2013 1:51:47 PM PDT
The 30 sec hold to start worked. Thank you. I lost al my archived items. Any way of recovering those?

In reply to an earlier post on Oct 17, 2013 1:54:40 PM PDT
Turn on the wi-fi and do a sync.

In reply to an earlier post on Oct 17, 2013 2:33:11 PM PDT
Carbonbased says:
Are you sure? The first thing that appears on the screen says: Archive (0) but there's a few-minutes repopulating process. The # of items shown in the top band increases as it recovers its senses.

Posted on Oct 19, 2013 1:11:08 PM PDT
Turned on the wi-fi, synched and recovered my archived item. All good. Thanks for the help

Posted on Sep 19, 2014 6:56:44 PM PDT
I tried the 30 second restart and nothing happened.
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in

Recent discussions in the Kindle forum

  Discussion Replies Latest Post
What's New in IOS Version 4.12?
4 1 day ago
Introducing Fire-Setting an Entirely New Standard for a Tablet under $50
0 21 days ago
Introducing the All-New Fire HD: Powerful Tablets Designed for Entertainment
0 21 days ago
Welcome to the Kindle Discussion Forum - A Congregation of Kindle Enthusiasts
0 Mar 20, 2015
Fire os 5 10 2 minutes ago
Account closed. What do I do with all of my books? 16 2 minutes ago
When will the Voyage 2 be released? 1 3 minutes ago
Elephants Three at The Ģrandest Hotel - Part IV 3559 3 minutes ago
KINDLE KITCHEN #5: Home of Family, Friends and Good Food 3411 4 minutes ago
Side Loaded Nook App - but My Library won't Sync 5 9 minutes ago
FB&C Nominations and voting for November 2015 discussion. 5 13 minutes ago
Kindle Fire Free Time, No Music Access? 142 13 minutes ago

This discussion

Discussion in:  Kindle forum
Participants:  7
Total posts:  10
Initial post:  Oct 16, 2013
Latest post:  Sep 19, 2014

New! Receive e-mail when new posts are made.
Tracked by 2 customers

Search Customer Discussions