Customer Discussions > Kindle forum

Kindle Fire HDX and Miracast using Netgear Push2TV connection problem


Sort: Oldest first | Newest first
Showing 1-13 of 13 posts in this discussion
Initial post: Feb 16, 2014 3:24:03 PM PST
I have a Kindle Fire HDX 7 inch. I just bought a Netgear Push2TV from Amazon to use Miracast to mirror Amazon videos which i received today. I have read posts from several people saying that they have successfully used it with the HDX in these forums. I have been unable to connect with it to my Kindle HDX. I tried numerous times today. Sometimes my Kindle does not even see it and sometime it sees it but will not connect.
I downloaded a firmware update for the Push2tv. I talked with Mayday and they said to contact Netgear support. I contacted Netgear support and talked to someone who obviously does not speak English as a first language that i had trouble understanding. But he seemed to be under the impression that i cannot use it with the HDX. He was no help whatsoever. But people have said they used it with the HDX. So now i am confused. Is there something i need to download on my Kindle first or something? Help! Please. I have spent the afternoon on this. Anyone who has successfully used this have a suggestion? Or can anyone from Amazon tell me the secret to using this? I am thinking about returning the Netgear Push2TV to Amazon. Thanks

In reply to an earlier post on Feb 16, 2014 4:18:47 PM PST
Carbonbased says:
You need to have wifi turned on to make it work, although you don't need a connection to the Internet.

When mine won't see it or won't connect, I reboot the HDX. I have to do this every day or so, as it gets kind of obstinate. When it works, it's delightful.

In reply to an earlier post on Feb 16, 2014 4:47:23 PM PST
Last edited by the author on Feb 16, 2014 4:48:05 PM PST
Bufo Calvin says:
Patricia, I use the Push2TV with my Kindle Fire HDX regularly. I did have one situation recently where I rebooted the KFHDX when it wouldn't connect (by holding in the power button when it is unplugged until it turns off and then I see the Kindle Fire words again), but that's been it...just that one time.

I also had downloaded the firmware update.

Does the Push2TV work with anything else in your house, like a SmartPhone?

In reply to an earlier post on Feb 17, 2014 6:34:47 AM PST
No i tried it with my Iphone 5 and it does not see it. Sometimes the Kindle sees the Netgear and connects then a few seconds
later disconnects. I did try rebooting both the Netgear and my Kindle. I just posted a negative review at the Amazon site for
the Netgear for this specific product. Hopefully, someone will have an idea what is wrong. Thanks

Posted on Feb 17, 2014 8:58:03 AM PST
Charlie Fox says:
why would you post a negative review because YOU couldn't follow instructions?

it works fine for me...and others that post here...search the discussions....

In reply to an earlier post on Feb 17, 2014 9:15:56 AM PST
Carbonbased says:
Maybe because her unit is defective. Some of them must be, nothing's perfect. It sounds to me like she's doing everything right, even got the update before starting. I didn't bother with that, just powered it up and it works, mostly. If you've got a PTV3000, you know the manual is not the most informative four pages you've ever seen.

In reply to an earlier post on Feb 17, 2014 9:29:45 AM PST
Soulrider says:
Patricia, just out of curiosity what TV do you have? Is it a newer "smart" tv, or not?

Posted on Feb 17, 2014 9:36:06 AM PST
Carbonbased says:
The Netgear box should make any TV with a spare HDMI connection work.

In reply to an earlier post on Feb 17, 2014 11:32:28 AM PST
Thank you for your posts. As i mentioned in my update to my review, apparently my device is defective. At least that is what the
Netgear live chat support person told me after we tried to get it to work this morning for roughly two hours. Apparently, it will not make a stable connection according to him. He said i am the first person to report this problem. Lucky me. As you noted, i did follow the directions. Per what support at Netgear said i am returning the Push2TV to Amazon and have requested a replacement. Hopefully it will work.

Posted on Mar 6, 2014 10:28:49 AM PST
R. Reed says:
Please update and let us know if your replacement worked or if you had another issue. I just received my unit and can't get it to connect to my Kindle HDX. At first they found each other and said connecting, then said disconnecting. Now Kindle just keeps searching and finds nothing. I hope my unit isn't defective. Again, please update us on your situation.

In reply to an earlier post on Mar 6, 2014 11:46:35 AM PST
Ed G says:
As others have reported, at times I've also had to restart my hdx. The last time I had trouble connecting and restarting the hdx did not help. I power cycled the push2tv by unplugging/reconnecting its USB connector and when it came back up the hdx was able to connect.

Once connected they seem to stay connected, at least long enough for me to finish watching whatever I was watching.

Posted on Mar 11, 2014 5:11:47 PM PDT
Dead Nick says:
I just received a pust2tv device as well and am having problems. At first HDX couldn't find it all, but after reboot it finds it almost immediately. However, when I select it it will say it's connecting for a few seconds and then casually say 'disconectting'... I was wondering if anyone had solutions... is the software patch necessary? Netgear tech support seems lacking, so I'll save that for last resort.

Posted on Jun 1, 2014 10:10:14 PM PDT
Judy Franz says:
Thank you so much for these posts. I bought the Netgear Push2TV3000 and worked all day trying to get my TV to recognize my Kindle Fire HDX7. First I tested it with my laptop and it worked fine, so I knew the problem was not with my Best Buy Dynex TV. Sure enough, after rebooting my Kindle, Push2TV showed up right away for the first time! I hope it continues to stay connected as it is wonderful for Netflix and even reading my books and emails on the TV. It is an amazing wireless invention for such a small device. Lesson learned: Reboot your Kindle before giving up.
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

Discussion Replies Latest Post
Announcement
NEWS: Kindle for iOS Software Update 4.5
10 4 hours ago
Announcement
Update re: Amazon/Hachette Business Interruption
0 Jul 29, 2014
Announcement
Hachette/Amazon Business Interruption
0 May 27, 2014
Announcement
Have a Kindle Question?
0 Sep 12, 2012
Amazing Customer Service! 1 21 seconds ago
FREE Books & Chat- Thurs Sept 11, 2014 67 1 minute ago
We're an International Quirky Bunch! Put on Your Chiffon and Taffeta, Sashay In, Pet a Midnight Goat, Cat or Dog, Crack Open Your Stelvin Closures and Say "Hi" to Cherie! 5936 1 minute ago
Kindle Tablet vs. Kindle Voyage 8 1 minute ago
kindle text-to-speech voyage 3 4 minutes ago
Elephants Three at The Ģrandest Hotel - Part IV 2064 4 minutes ago
Dead kindle reader? 3 5 minutes ago
Free Books and Chat - Friday, Sept. 19, 2014 25 6 minutes ago
 

This discussion

Discussion in:  Kindle forum
Participants:  9
Total posts:  13
Initial post:  Feb 16, 2014
Latest post:  Jun 1, 2014

New! Receive e-mail when new posts are made.
Tracked by 2 customers

Search Customer Discussions