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nook or kindle?

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Showing 1-15 of 15 posts in this discussion
Initial post: Feb 13, 2013 4:25:06 PM PST
I really can't diside between the nook and kindle ive herd pros and cons which is better?

Posted on Feb 13, 2013 4:30:51 PM PST
Artist says:
This is a Kindle forum. Which do you think we will recommend?

More than the device, you have to look at the company behind the device. B&N is going bankrupt and their e-book division will probably be taken over by another company. Their customer service is terrible, and you can't return books even if you purchased them by mistake.

Amazon has excellent customer service, and you can return a book within 7 days of purchase. They are also a growing and prospering company.

So that's why I chose Amazon instead of B&N.

In reply to an earlier post on Feb 13, 2013 4:38:20 PM PST
Loz says:
You need to *decide* that for yourself as this is a kindle forum. I would doubt that anyone here will recommend the nook over the kindle. Google the pros and cons and take it from there.

In reply to an earlier post on Feb 13, 2013 4:38:58 PM PST
I would never go with a Nook, because you can't return a Nook Book - Amazon gives you 7 days.

I have accidentally bought a couple of eBooks - Amazon was great about refunding my money.

In reply to an earlier post on Feb 13, 2013 4:40:22 PM PST
Amazon's customer service is second to none. B&N as we know it will be lucky to be in business 5 years from now.

You can return Kindle books in the first 7 days, you can't return nook books at all.

Do some Google searches about B&N. The last 3 years have been very bad for the company. If the nook franchise survives, it's going to be via another company.

There is a reason Kindles are the best selling e-readers.

In reply to an earlier post on Feb 13, 2013 4:56:36 PM PST
Cassie Anne says:
Amazon's customer service was the deciding factor for me nearly three years ago. No regrets. Not one.

Posted on Feb 13, 2013 5:03:54 PM PST
Last edited by the author on Feb 13, 2013 5:04:59 PM PST
Anna O says:
Not sure what cons you could hear about Amazon other than perhaps some of the blotchy issues with some of the Paper Whites.

I have both devices. My spouse-- try as I might to convert him-- is a BN guy. He had a lot of accumulated gift cards so I bought him a Nook GloLight a while back and he loves it. For Christmas this year, I got him an Nook HD+ and he's enjoying using that as well.

I have a Kindle PW and both the 7 and 8.9 HD Fires. I wouldn't trade them for anything.

One thing I have noticed with BN is that in many cases, the e-books are more expensive than on Amazon, sometimes incredibly so. I was browsing BN at one point and a book that I had no idea existed showed up. It was my type of book and was $15 for the Nook Book. I figured, "Let me check Amazon and see if they have it." It was $2.99 on Amazon so onto the Kindle it went.

I have zero complaints about Kindle or Amazon's level of service. It just can't be matched. For my spouse, the Nook works for him, he likes it and has lots of credits for books. Whatever happens to BN in the future is something he'll have to deal with but if he's happy with it now then that's all that matters.

All that said, I'd say there is no comparison when you look at the full package. Kindle is no doubt the way to go.

Posted on Feb 13, 2013 5:10:47 PM PST
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Posted on Feb 13, 2013 5:21:59 PM PST
7vn11vn says:
A have a few Kindle's and a Nook Simple Touch. The Simple Touch is a very nice ereader and I use it quite a bit. I use it more for side-loaded free books, which I can store tons of on it because it takes an SD Card, than for regular books because I'm so heavily invested in Amazon books. But, like some have said, you're not going to get too many positive comments on the Nook here since it is a Kindle forum.

Posted on Feb 13, 2013 5:32:24 PM PST
Prin says:
There is nothing to compare as far as I am concerned. My sister has a nook and all I hear are complaints and no customer service. You will NOT BEAT Amazon customer service...never, ever. I have 3 Kindles and am hoping to purchase my 4th soon. If the only e-reader out there right now was a nook....I would go without!

In reply to an earlier post on Feb 13, 2013 5:40:31 PM PST
I have both. I never use my Nook for reading. I actually have the Kindle reading app on it. I have three Kindles and LOVE each and every one. Would never read on anything else. A Kindle - definitely!

Posted on Feb 13, 2013 6:25:12 PM PST
I think a big part of the decision must be consideration of the helpfulness of customer support and how much the company "stands behind" their product. Also, will that company still be in business in X number of years. I have 3 Kindles. I am not opposed to the Nook, and I think some of them are nice devices. I am not a fan of B&N though, so that's what led me to choose the Kindle as my e-reader.

Posted on Feb 13, 2013 10:01:31 PM PST
I gave it quite a lot of consideration before buying a kindle, and my gut feeling was that kindles will become the standard ereader (because Amazon has the money to back the kindle till it blitzes all the competition), but that epub will become the standard format and eventually kindles will also be able to handle epub files.

On that reasoning I bought a kindle, and I've had outstanding customer service from Amazon since, with a refund on the postage cost when the courier's computer system glitched and the kindle detoured on its way to me (despite the fact that it still arrived within the estimated delivery time and I hadn't asked for a refund; all I did was let them know about the glitch and wail a little about the extra suspense LOL), and a double refund for an accidentally purchased book when the first refund didn't get applied to my account when they said it would.

If you're a real technophobe, an epub-capable ereader is better...until you have technical difficulties. At that point you're stuffed, because you can't fix it yourself and no other customer service will help you like Amazon does.

Posted on Feb 14, 2013 4:46:36 AM PST
The differences in the Kindle vs Nook ereaders are relatively unimportant. Each has its pros and cons but, when you get right down to it, either will do the job just fine. If you attempt to make a decision by comparing devices, you'll probably remain undecided. The compelling difference is in customer service and support. Amazon's CS reputation is amazingly good. Barnes & Noble's is horribly bad. Some people never need support and never have problems, but for the majority, Kindle is the best choice for this reason alone.

Posted on Feb 14, 2013 5:03:15 AM PST
Sarida says:
I chose Kindle because I trusted Amazon to do the right thing if something went wrong. Secondly, I was amazed at the amount of free books I could access. I actually started out with the Kindle app on my iPad, and after frequenting the reviews, I decided to purchase the Kindle Keyboard. I love it.

Today, Amazon is my first choice for online shopping, so I'm thinking it benefited Amazon as well.
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Discussion in:  Kindle forum
Participants:  15
Total posts:  15
Initial post:  Feb 13, 2013
Latest post:  Feb 14, 2013

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