Customer Discussions > Kindle forum

Opened my kindle and top half of page is blank


Sort: Oldest first | Newest first
Showing 1-7 of 7 posts in this discussion
Initial post: Jun 12, 2012 12:48:55 AM PDT
Opened kindle and top half of page is blank ??

Posted on Jun 12, 2012 1:16:11 AM PDT
Fud53 says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Jun 12, 2012 2:03:24 AM PDT
@ Nina - Try a hard reset to start with. Since you didn't post which Kindle, here are generic instructions - push and hold the power button for a minimum of 30 seconds. Release and let the Kindle sit for about 2 minutes or until the Kindle is back to the home screen.

If that doesn't fix the issue, then a call to Kindle support is next. Click on help at the top of the page and then the contact us button on the next page.

Posted on Jun 12, 2012 3:11:34 AM PDT
[Deleted by Amazon on Jun 12, 2012 3:16:42 AM PDT]

Posted on Jun 12, 2012 5:38:49 AM PDT
Ignore fud

In reply to an earlier post on Jun 12, 2012 3:41:12 PM PDT
[Deleted by Amazon on Jun 12, 2012 5:24:04 PM PDT]

Posted on Jun 12, 2012 4:05:27 PM PDT
Last edited by the author on Jun 13, 2012 12:01:15 AM PDT
JJulieJ says:
I'll second that, Discus49.

Fud showed no sympathy towards a person whose Kindle had just died. Shame!
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

Discussion Replies Latest Post
Announcement
News: Kindle for iOS Software Update 4.6
0 10 days ago
Announcement
Simon & Schuster Agreement
0 Oct 20, 2014
Announcement
Have a Kindle Question?
0 Sep 12, 2012
Kindle and Chromecast not working on Netflix 27 45 seconds ago
My battery ia not holding a charge 3 1 minute ago
I can't register my kindle due to server error 2 2 minutes ago
RAoK 79/80 - Tis the Season, and the end of the year! 585 9 minutes ago
kindle owners' lending library 27 9 minutes ago
deleting books from Kindle Paperwhite 268 10 minutes ago
kindle fire 6 black screen / time out 0 23 minutes ago
My kindle won't turn on 1973 37 minutes ago
Nonsense 13! We're the lucky ones. 1824 38 minutes ago
 

This discussion

Discussion in:  Kindle forum
Participants:  6
Total posts:  7
Initial post:  Jun 12, 2012
Latest post:  Jun 12, 2012

New! Receive e-mail when new posts are made.
Tracked by 2 customers

Search Customer Discussions