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Paperwhite screen turns black when page turns


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Showing 1-25 of 48 posts in this discussion
Initial post: Dec 28, 2012 6:23:14 PM PST
When I touch the screen to turn the page, the whole page turns black with white type before switching to the new page. It is rather tiring and causes an instant of delay. Sometimes it happens all the time and other times not at all. Is this normal or is it defective?

Posted on Dec 28, 2012 6:29:19 PM PST
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In reply to an earlier post on Dec 28, 2012 6:36:16 PM PST
Last edited by the author on Dec 28, 2012 6:38:02 PM PST
The Blade says:
Susan's comparison is a good one. Just like you physically turn the page on a paper book, an eink screen must refresh the page by removing the old text and placing new text in its place. eink is not the same as a computer LCD screen.

If you want to understand how it works, try Google. But this refresh is necessary and a normal part of eink activity. It is also why you get the kind of battery life that you do with eink compared to an LCD screen.

In reply to an earlier post on Dec 28, 2012 6:52:15 PM PST
I mean it is tiring my eyes. I have kindle on my iphone and ipad and don't have this problem with them. But I guess from what Hombre says that's the difference between eink and the LCD.

Posted on Dec 28, 2012 7:12:00 PM PST
B. Gonzalez says:
MRC try changing the refresh rate. From the User's Manual:
Understanding Kindle display technology
Your Kindle uses a high-resolution display technology called electronic ink (E Ink). The display is reflective, which means you can read it clearly even in bright sunlight. E Ink uses ink just like books and newspapers, but it displays the ink particles electronically.
A "flash" may appear when you turn pages. This is part of the process of updating the E Ink. By default, your Kindle features fast, smooth page turns, minimizing the number of flashes. To refresh the page with every page turn, from the Home screen tap the Menu button and select Settings. Tap Reading Options and use the Page Refresh setting to set your preference.

In reply to an earlier post on Dec 28, 2012 7:54:29 PM PST
Thanks B. Actually, changing to refresh with every page turn makes it worse, IMHO, because it flashes every time. I returned it to every page refresh off, so now it is again intermittent. At least I now know why it does it and that it is a "feature," not a bug. Thanks all.

In reply to an earlier post on Dec 28, 2012 8:02:49 PM PST
Dittie says:
It's neither a feature nor a bug. It's just the nature of the technology.

Posted on Dec 28, 2012 9:18:45 PM PST
R. D. Clark says:
I don't even see it any more. I think I've trained myself to blink whenever I initiate a page turn.

Posted on Dec 28, 2012 9:21:59 PM PST
You will notice it less and less as you get used to the Kindle. It drove me nuts for about a week on my Basic Kindle, but now I read for hours and barely notice it.

Posted on Dec 28, 2012 9:43:49 PM PST
Thanks!

Posted on May 14, 2013 5:23:07 PM PDT
Kate Penfold says:
I have the exact same issue with my Kindle Paperwhite. I was so excited to get it and unsure now that I picked the right one. The difference between LCD and eink makes sense, however it makes the reading difficult. Can someone give me the steps to change the refresh rate?

In reply to an earlier post on May 14, 2013 5:24:50 PM PDT
Dittie says:
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In reply to an earlier post on May 14, 2013 6:19:23 PM PDT
Kate Penfold says:
Well excuse me Dittie. I read everything and must have missed it. No need to be rude.

In reply to an earlier post on May 14, 2013 6:20:16 PM PDT
Kate Penfold says:
Thank you that helps!

In reply to an earlier post on May 14, 2013 6:22:38 PM PDT
Dittie says:
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In reply to an earlier post on May 14, 2013 7:42:50 PM PDT
Pamela says:
Turn that one on yourself.

Posted on May 16, 2013 3:14:56 PM PDT
Siggy says:
Kindle Paperwhite, 6" High Resolution Display with Built-in Light, Wi-Fi

Just bought one of these for the wife - very disapointed and will probably have to put it on ebay!
she curently reads with the kindle app in ipad - I bought this for her because I thought it would be better for her eyes and easier to hold. The constant black flash as the page turns is horrendous, distracting and annoying. She has gone back to the ipad.
What a waste of money

In reply to an earlier post on May 16, 2013 3:30:43 PM PDT
If you've had it for less than 30 days you can return it to Amazon for a refund.

Most people get used to the "flash". It's really quite brief and I don't even notice it anymore. It happens in the time it takes my eyes to move from the bottom of the page to the top.

Posted on May 16, 2013 3:42:49 PM PDT
The font size makes a difference too. I have a kk and really don't notice it. But when I was showing my mother-in-law something, I had to make the font huge, so I had to change pages so fast, it was making me dizzy. So I started to blink or look away as I was turning pages.

Posted on May 16, 2013 3:53:00 PM PDT
Siggy says:
Can i return it to amazon, even if bought from a retailer?

In reply to an earlier post on May 16, 2013 4:02:38 PM PDT
Julian says:
No. Return it to where you bought it. They're return policy may be different.

In reply to an earlier post on May 19, 2013 1:52:53 PM PDT
MariaM says:
I'm ... the wife! (Not Siggy's ... my husband bought it for me). Just got Kindle Paperwhite today and I find the flash VERY annoying. I've been reading books through my Ipad app and I thought that the actual Kindle would be better not worse but I had no idea about the e-ink vs LCD screen technology. I'll try getting used to it though. My new Kindle is much lighter than my old Ipad.

In reply to an earlier post on May 19, 2013 2:01:05 PM PDT
Julian says:
Just try to ignore it. You won't even notice it after a little while.

In reply to an earlier post on May 19, 2013 2:58:31 PM PDT
Mike says:
I have an iPad also. But, the Paperwhite is much better for reading.

In reply to an earlier post on May 19, 2013 2:59:26 PM PDT
Mike says:
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Discussion in:  Kindle forum
Participants:  26
Total posts:  48
Initial post:  Dec 28, 2012
Latest post:  Mar 11, 2014

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